inDriveReviews of indrive.com

Response from inDriveApr 21, 2026

Dear customer, Thank you very much for your detailed feedback and for sharing your perspective. We truly appreciate you taking the time to explain the situation regarding fares, fuel costs, and trip pricing in your city. We would like to better understand your experience. Could you please let us know how long you have been using the platform and whether these pricing concerns are recent or ongoing? Any additional examples or details would also be very helpful. Your feedback is valuable to us and helps us improve the platform for both drivers and passengers.

Response from inDriveApr 21, 2026

Dear customer, We are very sorry to hear about your experience - this is not the level of service we aim to provide. Safety, professionalism, and respect are very important to us. We would like to look into this matter. Could you please provide more details about the trips where this occurred, such as dates, locations, or any identifying information about the drivers? If possible, screenshots or additional descriptions would help us investigate further. We take such reports seriously and will review the situation carefully.

Response from inDriveApr 21, 2026

Dear customer, We’re sorry to hear that you had a negative impression of the app. We would appreciate it if you could share more details about your experience and what exactly went wrong. Your feedback will help us better understand the issue and work on improving our service.

Response from inDriveApr 21, 2026

Dear customer, We sincerely apologize for your experience - we understand how frustrating and uncomfortable it must have been to wait for a long time, especially under difficult conditions. We would like to investigate this situation. Could you please provide more details, such as the date and time of the request, your location, and any information about the drivers or the trip? If you have screenshots or additional information, it would be very helpful. Your feedback is extremely important to us, and we will use it to review this case and improve our service.