Thierry Arrieta D.
Worst experience ever.
Worst experience ever. No return ticket… Shame
Response from IndotrickscooterOct 9, 2026
Hi Thierry, we're truly sorry to hear that your experience has been disappointing, and we understand your frustration. Regarding the return label, our standard return procedure does not include prepaid labels. In your case, the information provided did not allow us to confirm the reported defect, which is why we requested additional checks. Nevertheless, we have already sent you the return instructions by email, along with the necessary information to proceed. If you're able to share additional details showing the reported issue with the scooter fully assembled, we'd be more than happy to review them further and assist you accordingly if a defect is confirmed. We sincerely regret the inconvenience and remain available to help you with the next steps.


