Have other advertising methods and marketing services felt risky? You put in time and money and hope for a positive ROI. With IndoorMedia’s grocery store advertising, we use in-store ads and marketing service techniques proven to work over 30 years to generate new customers for your business.
IndoorMedia (indoormedia.com) has 53 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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Wayne
I will have paid over $10,000 for print ads with this company and received exactly 1 response. What a total ripoff. What I could have done with that money. I have seen 2 or 3 visits from their reps. with promises for better placement and seen no results. If I could figure out how to sue these guys just to save the next poor idiot, I'd seriously consider it.
A Y.
Worst business to work with. My sales rep was Tony Butler. Terrible person to work. Ignores emails and calls for help and also made multiple misogynistic comments in his pitch about how men don’t look at receipts and how women are the only ones that keep receipts and look at them. That should’ve been a red flag enough. All their empty promises made it seem so good. I was guaranteed 48,000 people at the minimum every month. When I went to the grocery store on my own, they changed their system to allow no receipts to be printed so that 48,000 minimum goes to how much? Tony said to call him after a month that he would help me if no one came in. “The first month is when we are getting you out to our customers” no one ever did. I’ve been called 3-4 more times. They said Tony’s boss would help me. They never called me. They said multiple times, “I’ll leave a note out and even if I don’t hear back from my managers I’ll still give you a call.” They never called. Coincidentally after we closed the restaurant and had canceled our business card, the payment didn’t go through they called us immediately the next day. So they love to call you to take your money, not to help you out. NEVER DO BUSINESS with these scammers. They just want to hurt your small business and milk you guys when you have nothing to give. Do not listen to any pitch in how long you will have to wait for customers to come in, I am 9-10ish month in and only have had 2 coupons used. After seeing the other reviews about their workers leaving reviews, its pretty interesting that they only have 1star and 5star reviews, nothing in the middle and all their 5 star reviews’ authors only have reviews for indoor media.
Thomas N.
***** BE AWARE OF INDOORMEDIA ***** DO NOT do business with this company for advertising. They overpromise and underdeliver. We signed up hoping their coupon program would help drive traffic, but after paying for the service, we received zero redemptions—not a single customer from it. We were told we could try their advertising in our local grocery store here in SALT LAKE COUNTY UTAH for six months and cancel if it didn’t work out. But when we called to cancel, they refused, saying we were still under contract. All they told us was to “call your rep,” repeating that we were locked into an agreement.
Paul E.
Why would you have company employees writing five star reviews (Chris LeMar and Randy Peterson) when that clearly violates Trustplot's terms of service? I get it, your 2.4 rating is in the toilet, but you can't post fake reviews to try to bolster that. It proves nothing more than you are NOT to be trusted (like most of your reviews already state!)
Jarrett S.
Company didn’t do what they said they would do. Months went by with our ad not being on the agreed upon receipt paper. No answers from indoormedia, just a demand for more money. Stay far away from this company.
Brian L.
This company is a scam, I paid $1400 for 4 shopping charts, when I confronted them they hang up the phone and send my bill to collections! Don’t waste your money or time with these people!
Anderson
It has been an investment, but the receipt ads have helpful.
Response from IndoorMediaAug 26, 2025
Thank you
Johnny V.
I signed up with IndoorMedia hoping to drive traffic through their coupon program, and after spending over $1,000, I’ve received zero redemptions—not a single customer from it. I reached out multiple times over two months to express concerns and ask for help, only to be met with vague replies and no meaningful support. My assigned representative never followed up or offered a solution. This program delivered absolutely no return on investment, and despite repeatedly stating that I run a small business with a limited marketing budget, IndoorMedia continued charging me for a service that clearly wasn’t working. It feels like they’re exploiting small businesses rather than supporting them. Extremely frustrating, disappointing, and honestly—deeply unethical
Response from IndoorMediaJul 28, 2025
Good Afternoon Johnny, I see you have been in contact with our customer care department. The tape program is a momentum building and most of our clients do see an increase in redemptions around their 2nd and 3rd cycle. With that being said, we would love the opportunity to work with you and make this program successful for your business. They can be reached at 800-247-4793.
