IndoorMediaReviews of indoormedia.com

Install made it simple and was kind and friendly

I purchased the Marketing Foundation Website from IndoorMedia. Melissa from Digital Ops helped me with building my website. She was/is very attentive, responsive & professional. She responded to every request promptly and always gave me an estimated completion date. IndoorMedia uses GoDaddy.com for website building. The website turned out great, but it does have it's limitations. It doesn't have a mobile version & colors are limited. I also need to outsource my form creations, but it does allow me to create links to direct clients to google forms. There is an option for booking appointments, which I haven't used yet, but plan to. I do appreciate the SEO-optimized feature that the plan includes. It helps boost my search engine visibility. I am still working with the team to update my website & learning more about the GoDaddy options. I am happy with my website and the Digital Ops team.

I had this for a year. I would not recommend I had literally no one bring any coupons or even mention the ad for over a year. I ended up selling the business and they forced me to pay in full the amount due. I have used other ad companies and would never ever recommend this company ever! Buyer beware!

I signed an advertising agreement with this company and shortly after requested a review of the contract. I was told I would receive a response from the appropriate department within two days, but that follow-up never came despite multiple attempts. Due to the amount of miscommunication, I requested that all communication be handled in writing. That request was repeatedly ignored, and I continued receiving phone calls and messages outside of my stated preferences. While the agreement was under review, I asked that ad development be paused. This was also ignored, and production continued despite multiple requests to halt. Most concerning, I was later sent ad proofs using my company’s name and information after explicitly stating that I did not authorize its use. At that point, it was clear that prior communication was not being acknowledged or followed. I was also mistakenly included in an internal email thread showing a similar situation with another business, which raised additional concerns about how accounts are handled. For context, the contract itself is non-cancellable, which makes clear and responsive communication even more important. While I am honoring the financial terms of the agreement, due to these concerns, my business has declined to be represented or associated with IndoorMedia in any capacity.

Please be careful guys when you wanna run your ads for your business they are scammers they don’t even do anything I signed contract with them for one year and I didn’t even get 5 3 customers I wish I checked all the reviews before I was signing contract but I learned my lesson and never again.

Loved working with Melissa, she made the setup so easy and quick, thank you!

I should have done more research before I signed an agreement with them. The sales rep was very sneaky, kept saying that if I sign up for 6 months, then my price would be $xxx/month. After I signed, it turned out the contract was for a full year. They say that ads are running in all these thousands of websites within a certain radius of the grocery store, but I live within that radius and have never seen one ad for my store come up. They prey on small businesses. It makes me sick to have to pay them every month. I really do think this place is a scam and based on the other reviews, perhaps a class action lawsuit could be in order.

I entered into an advertising agreement with Indoor Media based on representations made by their salesperson about the effectiveness and value of the service. Unfortunately, my experience did not align with those representations. The service did not produce the expected results and was far more expensive than the value received. I was also not clearly informed at the time of signing that the contract was non-cancellable, which was a key factor in my decision. When I contacted customer service to express my concerns and request to exit the agreement, I was told cancellation was not allowed and was later threatened with legal action when I mentioned leaving a review. This review reflects my personal experience. I have gotten absolutely zero sales from this ad service in 3-4 months.