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IndiaNIC Infotech Limited (indianic.com) has 51 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Also known as
IndiaNIC Infotech, indianic.com
Website
indianic.com
Category
Internet & Software
Location
Beverly Hills, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 37% of reviews.
Latest
Most recent review: October 2025.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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★ – Missed deadline by over a year, £13k spent, no working site
We engaged Indianic for a website build with a contracted 6-month delivery. After ~20 months, we received a site that did not function (core flows failed, no viable UAT pass, no production handover).
What we experienced:
Budget paid: £13,000 across staged invoices.
Timeline: Agreed 6 months → slipped repeatedly to ~20 months.
Quality: Build never reached a usable state (checkout/routes broke, admin bugs, failed QA).
Process: Promised sprints/milestones were missed; issues reopened; no final remediation plan.
Outcome: We asked for fixes or partial refund; neither materialised.
This is our direct experience, supported by emails, tickets, and invoices. In my opinion, buyers should steer clear.
KD
Kodaa D.
After months of these guys chasing me…
After months of these guys chasing me for work, I gave in and commissioned a job. The end result was so poorly produced that I ended up re-building it at my own expense. Even after me providing this feedback they still reach out wanting to partner with me. Offshoring never works out and never with these guys. stay away
JM
JMH
We spent £50,000 having to correct their work
We are a UK based company, we approached Indianic in 2018 to develop a new eCommerce website for our business. At first, during testing and design all seemed well. Then as soon as the website went live, our rankings on Google nosedived pretty much instantly. The build itself had been coded in a way that whenever Magento upgraded it's platform (which happens very frequently), our site would completely break. The best way to describe the build is a complete cowboy job. After just 1 month after our website was built, we moved development back to the UK, where it cost us over the course of the next year £50,000 to fix and correct. It very nearly put us out of business. Don't be fooled by a nice design, the framework of the website is built that badly that google will absolutely demolish your rankings and your business. We have many different websites in different sectors, this is by far the worst we have ever had to deal with. We have learnt our lesson. Indianic could offer to build me a website from scratch free of charge and i would still never ever touch them again.
Response from IndiaNIC Infotech LimitedMay 13, 2020
Hello JMH,
Looking at your request, we really can't figure out which website you're referring to here that IndiaNIC worked for you. You referred to the case of 2018, which is about 2 years back - and we worked on quite a lot of projects during that entire year and even after that.
Please share with us complete detail of your contact and websites so we can look into it. We always work on our best to improve our short comings if any. You can send it to us on our official address and Delivery Head and Sales contacts you had (not putting those emails here for sake of security).
Your story you described is sad - however, we do not want to attempt here justifying technical reasons why some of your queries require attention. This is not the right platform to do so.
However, we'd be very much interested in knowing facts and real information to dig into this - and see where did the things go wrong for us to investigate and improve. We are human and we accept mistakes do happen. We don't shy away from them, but only when they are reported to us in timely manner.
Over 23 years , we have helped people across the globe launch very successful businesses digitally and not at all within our standard operating protocols to leave anything in the dark. This includes many online businesses driven by Ecommerces, and that too with Magento.
None the less, we again feel sad for your story. We wished we could have known this back in 2018.
Best Regards,
AA
Amer A.
IndiaNiC i have viste there office and…
IndiaNiC i have viste there office and they have good understanding about the project , but the result was not acceptable , and there was 800 USD they charge me wrong , they promise that they will solve it but still i don't got the money back , hope the can contact me soon
THANKS IndiaNIC
DS
darren S.
Wasted money
Wasted money , got ripped off. I paid for a website they want me to build myself. Wish I read reviews and went somewhere else. Stay away
CO
Conrad
IndiaNic
Currently working directly with the CEO to resolve issues. So far the progress has been great.
JA
Jack A.
Beware of IndiaNIC
They manipulate your deadlines and project. For every single change, you need to pay high and change request is their best source of income. Zero in innovation and they are the laziest. They never read SRS, never give your product up to the mark, and never meet deadlines. They extend project to extort money. Beware of this bunch of looters.
WE
webshop
Do not trust them!
Before you pay them Indianic is your best friend and will say everything to make you happy - They have full understanding for what you want and promice to deliver best solution! - When you have paid them, they will not deliver what you have paid for and when you try explain the issue for them they will ask for more money - I paid them a lot moeny for a job that should take 2 months - 7 months later they have not deliver anything near a finish product. DO NOT PAY THEM IN ADVANCE! - They will better spend 10 hours on argue than fix somthing that will take them 30 min.
Choose another web designer company OR do not pay them before you are happy with what they have deliver!