Jonny S.
This company's horrible to send me a…
This company's horrible to send me a coat that a ten-year-old wouldn't fit in and I am 170 lbs HT 5 foot 10 I sent them measurements after I paid up front and then they started getting emails back and forth that my measurements were all wrong and I kept redoing it and redoing it and redoing it it was a crazy process it wasn't good try to return and tell them if they made a mistake but they didn't want to hear it and they clearly did I sent them the right measurement I measured or fur coat I already have that fits me well this code they sent me would fit in the pocket of the coat I measured all of Just going to just give it to young child that I know but I was totally ripped off by this company $400 for a coat that wouldn't even get up my arm don't use them
Response from Independence Brothers LLCNov 3, 2021
Hey, really sorry you had a bad experience with us. As you mentioned, we tried to help you correct your measurements but you clearly were having a lot of issues. We tried to encourage you to use a tailor instead as we were concerned about your measurements looking wrong, but you insisted they were right. All we can do is trust that you've done everything properly if you say so. We don't have a magic ability to see if it's going to fit, we make the jacket according to your measurements. We offered to help you out with alterations but you refused, there's not much else we can do.



