Independence Brothers LLCReviews of independencebrothers.com

This company is extremely frustrating to do business with. I ordered my jacket back at the end of September and confirmed my measurements on 10/9/2023.. the confirmation email said it takes 6-8 weeks to make the jacket(estimate) and gives a link to check the status. My issue is that from day one of confirmation that stays checker has never changed and supposedly it’s updated every 3-4 weeks but that is not the case. Also the eta on the status checker states that my jacket was 17th in line to be produced and that they make about 13 jackets a week so my jacket should be ready in 2-3 weeks so after production, inspection, and shipping is get it in around a month. Again this was October 9.. it is now almost Christmas and I still haven’t gotten my jacket. When I reached out to get a status ”Maria” nonchalantly told me to use the “handy dandy” order checker, like I haven’t been using it already and started that in the first email. And then she states “your jacket is where it should be in the queue”, are you serious!!!! When I expressed my displeasure with their service I got an email stating that my jacket is ready and will ship in about a week.. this was Dec 7.. it is now dec 11 and still no tracking number.. I will not ever order anything from these people again

Got my jacket just in time for fall! Sizing was easy and thorough, choosing the pocket and a minimal hardware layout meant I didn't end up with any goofy compromises, and the lambskin is such a nice touch.

Really happy with the quality and fit of my jacket. The fit is perfect and quality is beautiful. Totally met my expectations. They even helped catch a mistake I made in the measurements so you know they're really looking out. Scott and Maria were a joy to work with.

I bought a double rider leather jacket a few months ago, the wait was a little long but the jacket came perfectly to my measurements. Maria was great to work with and I'd definitely work with them again for another jacket for myself or family members.

My leather cafe racer jacket fit right out of the box. The workmanship and materials are very good, it was priced right and the thing smells great. Say hallelujah! I'm pleased with the jacket and plan on ordering another in lambskin.

Jacket I received for $400 looked like something out of a cartoon. I gave them extremely accurate body measurements (I don't understand why that's not enough to make a jacket) and accurate measurements off my best fitting hoodie. Short of going to a tailor, I have no clue how I would get better measurements. They have a strict no refund policy. Refusing me a refund even though they hadn't even started production yet. I know this because they said as much. At my most optimistic I'd say that if you've had custom jackets made for you before and have perfect measurements. This service might work for you. Anyone outside of those exact parameters shouldn't touch this company with a 10 foot pole. I can't comment on the quality of the jacket because I'm unable to even wear mine. Atrocious company.

I got two jackets and was extremely satisfied with both. I am 6'8 tall and therefore it is extremely difficult to impossible to find a well fitting coat of that rack. Customer service was great and helpful and both jackets fit great. Bit of a wait to receive the product but its worth it. Have never felt a coat fit so well and legit get complements all the time. Before Ind Bros ever coat I ever had fell short of my wrists or did fall far enough to my waist and looked ridiculous. These jackets are both high quality and fell amazing.

Though I was initially very excited for this jacket, I found it to be lacking. Just because they get certain measurements correct, does not mean that a jacket fits you properly. Customer service (Maria) was rude, and eventually just stopped answering. I am now stuck with a jacket that doesn't fit correctly and for which I have absolutely no use. Do not, under any circumstances do business with these people.