Inbox FitnessReviews of inboxfitness.com

Response from Inbox FitnessJul 28, 2017

Hi Raul, Thanks for your recent order, and we apologize that the website was not able to process the order for the other items you wanted. We like to help our customers any way we can, and when technical glitches get in the way, we are just as frustrated as you are. Fortunately our tech team quickly resolved the issue, and the site is working as smoothly as ever. We also just reached to you via email to see if we can personally assist you with any additional items you'd like to get. We'd be happy to help out any way we can. Once again, thank you for shopping with us, and we apologize for the inconvenience.

Response from Inbox FitnessSep 23, 2016

Hi Andre. We apologize for any confusion regarding your referral credits, and since we have two email addresses associated with your order, we're wondering if that could be the source of the confusion. The first email address we have is the one you used to create your InboxFitness account, and the second is associated with the PayPal account you used to place your order. We see the referral credits available in your account connected to that first email address — you should be able to login here and see them as well: http://www.inboxfitness.com/templatelanding.aspx?id=69&create=yes If for some reason you don't see your credit balance toward the bottom of the page in orange numbers, please contact us at [email protected], and we will get things sorted out for you — but rest assured, your awesome support is both appreciated, and recorded to your account. Please be sure to use either: [email protected] or 1-855-874-6269 to contact us, any previous phone numbers or email addresses may not be active. Thank you for being a great member of our community (and for plowing through this lengthy response), and please let us know if we can further assist you in any way.

Response from Inbox FitnessApr 3, 2017

We always aim to be super fast, but since your order came in after 6pm on the Friday night of Labor Day weekend, we actually were a step behind our usual pace. Since the equipment you purchased was fairly heavy, the estimated shipping time listed for those items is 7-12 days. According to UPS, your equipment was delivered at 1pm on the 10th day. We usually are faster, but 3-day weekends and holidays can sometimes set us back a bit. But thanks for helping us stay sharp — we're always trying to improve. We hope you enjoy the equipment, and we wish you the best of health and strength!

Response from Inbox FitnessAug 17, 2016

Sorry about that, John. We love a hot summer as much as anyone, but not when it makes our protein bars flabby. We'll get you "squared away" in a jiffy. We apologize for the inconvenience.