Annonymous
AWFUL COMPANY STAY AWAY
AWFUL COMPANY STAY AWAY
Imprint is listed under Administration & Services.
Imprint (imprint.co) has 244 customer reviews on Five Star Index, with an average rating of 1.0 out of 5.
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Claim this listingAdministration & Services
Excellent

Administration & Services · New York, New York
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Administration & Services · RIVERTON, Wyoming
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Administration & Services · Nashville
Excellent
Showing 241 reviews with 1 star · Clear filters
Annonymous
AWFUL COMPANY STAY AWAY
Margaret O.
Do not get an imprint fetch credit card. They have an option for banking and routing numbers and at the very bottom in big black letters. It says pay with debit or credit card, but it doesn't work and then it goes away when you try to pay it, it can stay away for days. And then when you call, they tell you can't help you, you need to go get a bank account and pay your bill. You bad person broken English rude? Do not get a fetch imprint credit card. They are scammers, they're horrible just to pay a little $7.51. It took 2 months after calling customer service after leaving messages. After calling every day for a week. Rude horrendously rude
Chris V.
They took over my credit card, they botched the automatic payments twice and now they are charging thousands in penalties for their mistake. When I offered to continue making payments they wanted me to pay in full to remove the charges. What a scam!
Ellen S.
The only reason I got a crate and barrel credit card was for the rewards. Now that the c and b credit card is with Imprint, my $40 reward certificate is unusable. Spent 2 hours trying to get the problem fixed and it isn’t. Worst credit card by far!
Stephen K.
They charged me $824 of deferred interest because of a one day late payment. Promotional period extended till 5/27. Never mentions they will charge you all of your deferred interest on a late payment only states late fee of up to $35.
E.D.
This was the only creditor that was unwilling to assist me with my Heb credit card payment during the government shutdown as a federal employee affected financially. Customer service representatives were extremely incompetent. Definitely not a customer based company.
Marta S.
I applied for the Booking.com credit card under my correct legal name, but the card arrived with my old name. Customer service required unnecessary documents instead of correcting their mistake. Very disappointing experience.
Serge
I had Turkish Airlines Miles and Smiles card with them, although, they offer various co-branded credit cards. BAD Company - you want a card, go to a bank; these NY-based people don’t care for you or anyone but themselves. They will pull a regular inquiry (HARD-pull!) on an account anniversary - something quite unheard of in the industry where normal banks would be alright with soft-pull for the same. Not only they would do that (non-authorized) they won’t even bother to announce it. AND, when you’d request a cancellation of their “product” they will first promise you “a pro-rate of annual fee” but will never do that AND will report you if you DARE not to pay in full. BAD, bad company to go with — look for alternatives; you’ve been warned.