Chris S.
Horrible experiences with Shell transfer to Imprint
The transfer or my Shell account has been a very bad experience. One card came after the switch over date of the 18th, other card has not come. My wife pays all our bills and said we will have around a $500 payment that must now be made to Imprint, yet it seems impossible to set up the account online. We already have a card with HEB grocery store (TX chain) that is with Imprint and every time we try to set up the new account now that we have a card it says we already have an account under that phone number. Never had an issue like that, I have 5 credit cards with Chase and can access each one through their website with one phone number on accounts. My wife finally got someone on the phone in India who was no help at all. We want to pay off what we owe and close the account but can't figure out how to yet.


