ImprintReviews of imprint.co

Absolute GARBAGE. Charged $20.50 in Shell Gas on this card and set up payment address in my Bank Account. I will verify the bill has been paid and cancel this card. I am NOT going go through a 6 f**KING digit code EVERY TIME I go to the website or call 1-888-427-0544 ..... calls will NOT come through our landline and I will NOT go out to the garage and grab our "cell phone" every I need to get a security code. It is for emergencies in the car only. Screw this new card. They ruined our wonderful, plain old, Shell Gas Card. I can use ANY credit card at the pump at Shell if I want to and get home and pay it off on-line through my bank and it's paid at 10pm that night. Most likely, DONE with Shell. They NEED to get rid of this horrible situation.

absolutely the WORST do not get this card! I have been a commercial customer for years and i am canceling this card immediately due to the piss poor service provided.

Imprint.co is terrible. Every other review I've read about them is 100% accurate. I've experienced the same issues everyone else has and its really comical how bad this company really is. After 30+ years as a Shell customer I'm closing my account and going to pretty much any competitors I can find. I can't imagine anyone else being this bad or a better way for a company to alienate long time customers any faster than Imprint has. If you want to get rid of your customer base just hire imprint.co to take over your card services.

Same as the others . Shell transferred my account to these imbeciles. I never received the card. I get stuck in an AI loop. Won’t even let me cancel my account without activating the card. I can’t activate the card without the last 4 digits of the account number. Can’t get the last 4 digits without the physical card. Can’t talk to a real person. I’m beginning to wonder if this is a scam company.

Years of trust flushed down the toilet. The old Shell card was a joy to use, and now -- it is a third-world country experience. Completely incompetent. Somebody better lose their job over this. Now converted to a happy Speedway Customer.

Not only is the roll-out of imprint shell a cluster-duck, but it has impacted my other imprint card. These people are morons at best.

We have been with Shell since 1965...That's 61 years...This latest debacle of Shell leaving Citibank is ridiculous...I have NEVER received a new Shell Imprint Mastercard even though the robot says one was mailed in April...I have been able to go online and pay my bill, but I can't talk to a live agent...61 years may be the last year we have a Shell card...

Never received primary or secondary card after Imprint takeover. I had my original Shell card 40+ years. So far, Imprint is not worth my time or money