Chris N.
Purchased a BMW M5 in January 2025
Purchased a BMW M5 in January 2025. When reversing to leave a message popped up saying the parking sensors were dirty. Thought nothing of it, it was a very cold morning, the car had been defrosted. Anyway, the car has a warranty. Took car to BMW in Manchester and they diagnosed a fault with the sensor...there is a stone chip less than 1mm on a front sensor. £600 to replace and not covered under warranty. Imperials have washed their hands saying there was no issue when I took the car. The stone chip is discoloured and old. They can't give me a print out of the car prior to hand over which would show any issues. I feel let down by a company that is not interested in being straight....not even an offer or gesture of goodwill. So be very aware if dealing with these people