Imparture Reviews | Read Customer Reviews of imparture.com

Imparture Reviews | Read Customer Reviews of imparture.com

Imparture reviews

333 approved reviews, newest moderated first

Leo B.
Mar 14, 2018
Excellent Trainers and organized…
Excellent Trainers and organized presentations to get the best outcomes from their courses.
Response from ImpartureApr 24, 2018
Thanks Leo!
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Mike C.
Mar 8, 2018
I greatly enjoyed my digital product…
I greatly enjoyed my digital product development training course with Imparture. It allowed me to get a solid refresher on industry standard practices, while also giving insight into alternate approaches to various PM related activities. Would recommend for anyone in the Product Management / Product Development field (hardware or software).
Response from ImpartureApr 24, 2018
What an awesome review! Thanks so much for sharing your feedback Mike. We are so pleased to hear you enjoyed the training and would recommend us.
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Zack O.
Mar 7, 2018
Great work with trainers
Great work with trainers. As a trainer for Imparture, they make it easy to facilitate courses and help ensure success with meticulous preparation and support. They listen to feedback from trainers and attendees to make the offerings better and better.
Response from ImpartureApr 24, 2018
Thank you Zack!
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Jey
Mar 1, 2018
Excellent course
Excellent course held by a very professional trainer with lots of good case studies. We could have received some more feedback on our own real-life examples however the course was well structured and therefore 5 Stars.
Response from ImpartureApr 24, 2018
Hi Jey Thanks for the awesome review! We pride ourselves on working with the top trainers in the industry and are so pleased to hear you had a great experience. We have noted your comments in regards to the real life examples. Thanks for the 5* stars!
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Doreen S.
Feb 26, 2018
The training I received at the Goggle…
The training I received at the Goggle Analytics course was great! It was not too advanced, nor was it too "simple." The course leader did a great job of using real life examples and I left the course feeling no longer intimidated by GA. Thank you.
Response from ImpartureApr 24, 2018
Wow this is awesome! Thanks Doreen. So pleased to hear Zack did a great job delivering the Google Analytics training at the right level for you. We pride ourselves on creating courses that cut through the complexity and jargon! Yay to no longer feeling intimated by GA!!
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Maelina F.
Feb 23, 2018
The worst customer experience…
The worst customer experience imaginable. It was impossible to get a straight answer about the course I wanted to attend. It took several attempts to get a human on the phone, none of whom understood my request to join a social media course in New York, not Philadelphia! I don't know how my office manager finally got a hold of someone, but it was a miracle that we were even able to attend. Would not recommend.
Response from ImpartureMar 7, 2018
Hi Maelina, Thanks for taking the time to give such detailed feedback - its really disappointing to hear that on this occasion Imparture did not exceed your expectations. To serve questions out-of-hours, Imparture had been working with a provider to provide out-of-hours support. Whilst we had provided them with detailed scripts to help assist our customers enquiries, in practice they had been struggling to respond and on this occasion was the reason for your poor experience. To address this, we've since replaced the out-of-hours receptionist with a voicemail box and commit to responding to customers within 24 hours (the majority are contacted within 12 hours). From looking at your feedback form, I see that you shared that you did have a great experience, scoring a 9 out of 10, and hope that you are starting to implement these practices within your business. If you'd like to connect, please reach out to me on +1-855-344-4847 between 9am and 1pm Eastern and I'd be more than happy to connect. Kind Regards James Fell, COO, Imparture
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Hannah B.
Feb 22, 2018
Great course
Great course - met all the aims!
Response from ImpartureApr 24, 2018
Thank you Hannah! Awesome to hear you achieved your learning objectives.
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Maria-Christina A.
Feb 22, 2018
Excellent
Excellent – no reservations, I would recommend this company to anyone.
Response from ImpartureApr 24, 2018
Thank you Maria! We are so pleased to hear you would recommend us to anyone...music to our ears!! Thanks for taking the time to let others know
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