Jerry S.
Has Imparture gone out of business?
I am registered for the user experience course that is scheduled to begin in two weeks. I emailed to inquire about dates and times and did not receive a reply. I just checked their website and it's down. I sent another email with no reply. I called their number and waited in the auto-attendant queue for twenty minutes. I'm concerned that the company is closed. If I don't hear back soon, I will file a complaint with my credit card company to refund my money. EDIT (01/24/2020): The reply to this review below is the only communication I have had from Imparture. Imparture representative, If you're reading this, please send instructions on how I should proceed to receive a refund. Thank you.
Response from ImpartureJan 22, 2020
Hi Jerry, Thanks for you message. Imparture stopped trading in mid-December and an accountancy practice was hired to look after this process. We sent emails to any delegates set to be attending future events, but it seems this did not arrive in your inbox, apologies for that. We'd like to offer our sympathy for any inconvenience caused. The accountants will be in touch shortly, in regards to any refund due to you. Kind regards




