AP
I had an overall great experience with…
I had an overall great experience with the Setter Cert Program. My favorite part was the bi-weekly Q&A's with Alex and Janice. There I got to practice using real examples of different scenarios and how to respond in certain situations. We were shown practice Roleplays from other students and we reviewed them and were asked to look at certain areas within them where improvements could have been made and how we would have responded. Or you could submit specific questions for them to talk about on there as well. Those were incredibly helpful! The documents/templates attached to the modules that you can make copies of are great to be able to go back and review when you need a refresher. My coach Alex was awesome! Super helpful, encouraging, provided great feedback, and was always asking for feedback for himself so that he could make the Q&A's the most effective for us. The only reason this review isn't 5 stars is due to the fact that I think the company is expanding quickly, and so there where moments where you could tell the coaches were stretched thin. So the 1 on 1 support was less than what I was expecting. But they did mention they were hiring more coaches. And the community within the program provides a lot of support when you engage with it. As long as they make sure there are enough coaches to support the amount of students in and entering the program, then all is well!




