Herman S.
No questions asked we had a small…
No questions asked we had a small problem with one pan they replaced it and it was very simple process. Look of the Ipans are great and they shine right back up after use

iMarku knives have manufacturing units based out of Japan. Our CEO, Mr. Mark Liu had started around a decade back. The story dates back to when one of his friends Bolton had a pretty frustrating time looking for a perfect chef knife. That is when he made up his mind to create something to make good knives.He had started young, went to Japan to learn more about Japanese art and culture to start making these Japanese knives. He had initially chalked out a 5-year plan, but things initially did not turn out as planned. He almost felt like quitting, but his girlfriend named iMarku kept on inspiring him to keep going. And that is how the brand came to be known as iMarku.Today iMarku has come a long way from making a single chef knife to an amazing range of world-class knives, prep tools, and cookware. And the story of our growth continues. We are only growing with bigger and greater plans of expansion.
imarku (imarku.net) has 244 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Bathroom & Kitchen · Duarte, California
Excellent
Bathroom & Kitchen · Los Angeles, California
Excellent

Bathroom & Kitchen · montclair, California
Excellent

Bathroom & Kitchen · San Francisco, California
Excellent
Showing 187 reviews with 5 stars · Clear filters
Herman S.
No questions asked we had a small problem with one pan they replaced it and it was very simple process. Look of the Ipans are great and they shine right back up after use
Annette B.
I could not explain how much I love these knives. I’ve never been able to cut into a head of cauliflower like I can with your knives. I love them so much and I can’t wait to use them on other things that I cook.
Mary
2nd Review Updated to 5 star. After several days I received very good customer service via email and text. They expressed concerns and apologies for late replies. The missing pots were found. I have now had enough time to use the cookware. They are not only extremely nice looking but are a pleasure to cook with. Follow the instructions for care and you will be happy also. First review Part of my order was missing. I sent emails to the two email addresses provided by Imarku and after 3 days have not received a response. The missing order was located at a neighbors. I am giving 3 stars as there has not been a response to the emails. I will update my comments after I have had time to use the Imarku cookware.
Response from imarkuMay 19, 2024
Dear Mary, We sincerely apologize for the delay in responding to your email over the weekend. Rest assured, we are here to assist you with any concerns you may have. We've already confirmed that you've received the cookware, but should you have any further questions or need assistance, please don't hesitate to reach out to us at [email protected]. Wishing you joyful cooking experiences with Imarku!
Lou
They responded quickly and the order was also received quickly. Quality is excellent!
Nancy C.
I broke my friend’s knife! And was horrified to tell her! I looked your company up on line, ordered the new knife, and it was here in 2 days! Great service, she lived it, and I feel better. And everyone loves the knife and how sharp it is. Great service, thank you for helping me out of an uncomfortable situation so quickly and with a great product! NancyC
Seth C.
Excellent product, fair price and fast service.
DONNA M.
My husband bought me the 3 piece cast iron skillets for Christmas. I loved them so much that I placed an order for 2 more sets for my daughters birthday which are in the same month. They had a free knife with your purchase but it was only letting me get the one free. I contacted customer service and ask could I get a free knife for the other daughter and they shipped it to me. Great pans! Great customer service!
Katie L.
Great knives!