imarkuReviews of imarku.net

Response from imarkuJun 16, 2023

Dear Randy, We are so sorry for the inconvenience we've casued. We already arranged the shipment for you, and the new tracking num is 92055903140279579858015707 It takes 2-5 days for delivery, and we will definitely follow your package as well. Yesterday we have updated the info to your email as well. All the best Imarku Team

Response from imarkuMay 9, 2023

Dear Nicholas, we have sent the right knife set for you and it was delivered,(the tracking num is 771911827848. The newest tracking info"2023-04-29 14:44 Hillsboro, OH, US, Delivered, Left at front door. "）please check your email and get back to us. Later if you have any further questions, please feel free to chat with us via the online chat on our official website.

Response from imarkuMar 30, 2023

Dear Stephanie, We are so so sorry for this situation. After you gave us the feedback that you don't want the cookware set, we could process the returns for you. We have sent several emails from email:[email protected]. We could process the returns for you right away. Even if you told us you haven't received the package, we can communicate to solve the issue for you.(Tracking num is 1Z4998X30322240242 , the newest tracking info" 023-03-13 13:25 CHESAPEAKE, VA, US, Delivered" We are responsible for out customers, so please don't worry about the issue, please get back to us soon from the email, thank you! Hope to hear from you soon. All the best Imarku Team

Response from imarkuMar 14, 2023

Dear Brenda, We are so sorry for the situation. We checked your package already delivered. We have sent emails from [email protected]. Could you check in your mailbox? We will help you solve the issue properly asap. All the best Imarku Team

Response from imarkuJan 9, 2023

Hello Danielle, Thank you for your feedback, I really appreciate you bringing this issue to my attention. We have replied and contacted you via email:[email protected]. You could check the details in your email. You could also contact us via our online chat service, we are here to help you solve any issue. We are responsible for our customers. Hope to hear from you soon. Best Regards, Imarku Team

Response from imarkuDec 28, 2022

Dear Larry, We have replied to you via email and arranged a new replacement, which was also delivered. We haven't heard back from you regarding the email. We want to confirm whether you received the replacement. You are our loyal customer, we are always here to help you solve any issue.

Response from imarkuJun 28, 2022

Hi Steve, Thank you for your review. I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. Our customer service staff contacted you to solve your issue. Please also email to [email protected] if you have any questions. Our colleague will handle the after-sale service for you asap. All the best, Imarku Team