Karen C.
No Human Contact
I'm so scared. Thank God for PayPal so if Iman Cosmetics online doesn't find my order, I can get back my money I placed an order on cyber Monday when they had a 50% off sale. Days later when I check my order status, the system says I have never placed an order. Fortunately, I screen shotted the order and payment and used PayPal. When I emailed, the COMPUTER said I needed to provide my order number. Why didn't they use my email to check the order? Is there even a person? Their customer service is WORSE than Gashiom Nova. I sent an email with the number, no response days later. I sent another complaint via the form on the site. I'll see when they respond. I will not order from the site again. If I like the stuff, I'll order from Amazon. If there were a contact number to help me, I'd excuse a little slip up because stuff happens. The problem is that THERE IS NO CONTACT NUMBER! For all I know, some scam artist put up the site.