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Illutminate (illutminate.com) has 70 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Clothing & Underwear · Houston, Texas
Excellent
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Clothing & Underwear · Mineola, Texas
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Clothing & Underwear · Houston, Texas
Excellent
70 approved reviews, newest moderated first
Becky
Like the others I would give them no stars if I could. Gave me 3 different tracking numbers. said my package was coming from Ireland but then other tracking said China. my PayPal said the company name was Unhyy Tech.Said my package was delivered. Found out it was delivered to the wrong address. They did nothing to try to make their customer happy. DO NOT BUY FROM THESE GUYS>.
Mary M.
Beware! This is a scam website. They have said they had shipped my order twice and now saying it was delivered but it never was. DO NOT TRUST THIS SITE
Robert C.
I ordered there auto phone holder it was never sent they stole $ 45.00 It's a total rip off don't buy anything from this company that was 6 months ago never heard from them
Kiki
Absolute scam company! I ordered something on November 10 for Christmas and it took 60 days to get to me! I asked for a refund after about three weeks and they kept putting me off telling me oh just wait till you get the item you will love it and then we can talk about it. I reached out to them three times to tell them I do not want this or need this any longer. I want a refund. Now they are just ignoring me. Never ever again! Complete rip off.
RT
I ordered 4 make up bags on 11/30/25 and I still did not receive them. Total scam. My mistake for not researching company first. I am reporting to instagram as that is when the add appeared.
Lori H.
This is a scam company. DO NOT BUY from them. I received my shirt a month late, it was nothing like was advert, the size was compile and when you ask for a refund they just keep sending emails saying they are sorry. Don’t buy anything off of social media.
Mary N.
Wish I could give zero stars. Never received my product and they refuse to give me a refund. After 35 days, they gave me a new tracking number with the product still in China. 🚩
Whitney C.
If I could give negative stars I would!! My leggings arrived 30+ days after I ordered. They were too small so I immediately contacted customer support for a return. They refused to let me return them and told me I’d have to pay a return fee which will be “very expensive to me” After looking Into my credit card statement I noticed they charged me $9 for “super fast shipping” that still took over 30 days- but they also added a charge of $8 that they later claimed was a system error. After repeatedly going back and forth with customer service regarding a refund they stopped replying altogether. So now I’m stuck with leggings that don’t fit and I’m out $30 I’ll never see. This company is a Scam!!! Avoid them!!!