Brenda G.
Very Happy
I am very happy with ILines International. They're efficient, patient, pleasant and knowledgable. They were extremely helpful to me as I had no clue what to expect when shipping my belongings overseas.

iLines International, the premier choice in International Shipping & Relocation. Specializing in everything from Household Goods to Commercial Shipping and Relocation. iLines stands out as one of the most dependable and highly acclaimed companies globally. Reach out to consult with one of their highly knowledgeable shipping experts. iLines is eager to assist you in making informed decisions regarding shipping and international relocation, ensuring cost-effectiveness.
iLines International (ilinesinternational.com) has 23 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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23 approved reviews, newest moderated first
Brenda G.
I am very happy with ILines International. They're efficient, patient, pleasant and knowledgable. They were extremely helpful to me as I had no clue what to expect when shipping my belongings overseas.
Omar M.
I’d like to first mention that Vinny at ILines is great. This was my first time moving internationally (as a 23 year old) I was very nervous about the idea of putting my entire life in a cargo container but Vinny made it very simple and easy as well he was also very punctual with every question I asked and creating a concrete strategy. We also discussed the best economical way to transport my belongings which was reassuring with most other companies trying to take every dime they can get. Over wall walked in confused and anxious and left satisfied CONS DURING MY EXPERIENCE I was scheduled for a cargo container which was cancelled within a week due to a global conflict, The tardiness of the semi truck driver the day of the move and a few damaged items. Stuff like this isn’t something iLines has control over. Great customer service (with Vinny) Competitive pricing Very transparent Will come up with a plan that benefits you best Will definitely be recommending this company
Savannah
I used iLines to handle my shipment to the UK. Everyone is very knowledgeable and kind with all my questions. I would highly recommend.
customer
When I asked Ilines about the negative reviews, they were quick to blame the customer and they were very convincing. If the positive reviews are genuine, they may occasionally do a good job. We, however, wound up with our belongings in a hostage situation in France, through no fault of the French company but I place the blame squarely on Ilines. Our total cost, with port fees, insurance and additional costs added by Ilines, was more than double the original quote. If you choose to go with this company, do read the fine print as they have had legal battles before. And have your checkbook ready.
Response from iLines InternationalMay 7, 2026
Dear Valued Customer, We appreciate all feedback, but it is important to correct the numerous inaccuracies in your review so future customers have the full and factual context. Your shipment was never held by iLines. The delay in France occurred because the destination agent could not deliver your cargo while there was an outstanding invoice at origin. This invoice was due before the vessel sailed but was left unpaid. Although the payment was delayed, we still allowed your shipment to sail without holding it. At destination, the agent also required payment of the standard port fees before delivery especially due to unpaid invoice left on the US side. The port fees are not controlled by iLines and disclosed upfront prior to initiating the booking as well as disclosed in the quote and booking docs provided at the start of everything. Yet we still stepped in and negotiated a reduction as a courtesy, without being asked. Once you finally submitted the outstanding payments, delivery was completed immediately. There was no “hostage situation”, only a delay caused by unpaid charges and communication. Regarding pricing, your shipment was not double the quote. You were charged only for the services you selected, including the insurance you voluntarily opted into, which you could have declined. All charges were disclosed upfront prior to contracting with iLines. Suggesting otherwise is misleading. Throughout the process, our team made extensive efforts to communicate with you via phone, email, text, and WhatsApp regarding time‑sensitive matters. Payments were repeatedly delayed, and communication was inconsistent, often only at your convenience, even after we advised urgency. One of our staff members was subjected to inappropriate language while sending standard reminders, and afterward you refused communication from certain departments, which made coordination more difficult. Despite this, we continued to assist you and ensured your shipment moved forward. We waived all late fees and even absorbed certain costs ourselves to help complete your shipment smoothly. To receive a one‑star review after providing customized, personal assistance throughout the entire process is disappointing and does not reflect the service we provided. Especially when the review includes false statements and misleading claims about our company. We stand firmly behind the accuracy, transparency, and professionalism of the service provided, and we remain committed to supporting our customers in any way we can; even in challenging situations. - iLines Team
Johnny Jean P.
Thank you ilines international I love the service you guys are provided and you guys are amazing on and thank you
Ashley R.
Amazing customer service and will definitely be using again if I ever need to move! 1000% recommend!
Scott N.
Shipped my car and household in a 40 foot high cube container from Charlotte to New Zealand. Was recommended by a co-worker that used them in the past. Worked with Rick, Rachel and Vinny. Super helpful and communication was on point, they answered all my questions and made my experience very personal. Just like my co-worker, I recommend them to anyone that is looking to ship overseas. I appreciate you guys and the rest of iLines. Thank you all!
Penelope
I moved from Texas to Dominican Republic. Everyone at iLines was super helpful through the whole process. Highly recommend, especially if it’s your first time moving overseas.