ikonpass.comReviews of ikonpass.com

Over this company. Price gouging through the roof. Was a good deal in 2019 and prior. No longer.

I have owned Ikon passes since they started years ago and found them to decent value, even if used occasionally. This year, prior to activation, I found I needed a knee replacement and would-be out for the season. I talked with customer service and asked if my pass could be transferred to the next season and was told "there is nothing we can do- you should have bought insurance". Of course there is something they can do, if they were not greedy, unsimpathetic, and non-customer oriented. No more Ikon pass for me.

Stop selling passes Dec 12th. Theres no snow up there!!! Let me buy a pass for the remaining 4 months!! After 6 years of having an Ikon pass we decided to move to Loveland Ski resort. Closer to Denver, less traffic, not as busy and we dont eat at the lodges at the other resorts so overall we will save a lot of money. By by IKON!

This strong negative review is not about Ikon's shameless flooding of the market with bodies, which is helping to ruin a number of ski resorts such as my mid-sized resort Schweitzer, located in North Idaho in the PNW. That is a business model, albeit a gross and vulgar business model that makes high pressure timeshare sales look like a model of integrity. No.....I am talking here about their SUPER DECEPTIVE AND MISLEADING practices surrounding the "Friends & Family" passes and advertised discounts. The marketing materials sprayed out to passholders promises "Discounts up to 50%" and, verbatim.." Share now and your crew can use their tickets anytime until the end of this season.." This is intentionally misleading and completely erroneous at best, and more likely a super-low-integrity "bait and switch" selling technique at worst. The bottom line is that your friend or family member has to decide, in OCT, exactly what day they will be skiing this winter and inflexibly be locked into that date and resort without any chance to change. This is ridiculous. This is utter bulls**t. In essence, the Ikon company/resort wants you to prepay to them your lift pass value, giving them your dollars MONTHS before you ski, and tough luck if weather, an injury, or jury duty gets in your way. It is pathetic. It is a sign of the times. And it is a shame that this style of deceptive "bait & switch" advertising is becoming par for the course . I doubt I will buy a pass next year for me or my family. I hope they eventually flame out and fail as a compnay.