At iHeartDogs.com, we’re driven by a simple, powerful belief: Every Dog Matters. This philosophy is the heartbeat of our mission, propelling us to create a platform where dogs aren’t just celebrated, they are truly loved and cared for. This is not just an ideology, it’s our promise, our commitment to every single furry friend out there.The genesis of our journey lies in a remarkable bond between a man and a Siberian rescue, Splash. Our founder, Justin Palmer, wasn’t always the dog enthusiast he is today. His past was plagued by severe pet allergies that kept him at bay. Yet, love has the power to rewrite destinies. When he married a dog lover, his path took an unforeseen turn towards an incredible journey that began with the adoption of a 2-year-old Siberian Husky found as a stray in the mountains near their home.Overcoming apprehensions related to allergies, Justin and his wife made a brave decision to bring Splash home. This wasn’t just a step towards becoming dog parents; it marked their evolution into passionate champions for the welfare of every canine companion. From starting a humble Facebook page to launching the iHeartDogs.com platform, Splash’s inspiring story created ripples that touched millions of hearts. And in this journey, we didn’t just build a large community, we created a family of dog lovers committed to making a difference.
iHeartDogs.com (iheartdogs.com) has 354 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Beth H.
I placed an order 5 days ago. Nothing has been sent to USPS to be delivered. No one responses to my email. The customer service link no longer exists. I'm pretty sure this is a SCAM at this point. CORRECTION, I did receive an AI response but no real additional information . . . just to be patient.
Liz H.
I've NEVER had negative experience with the products NOR the company! What people don't understand is, NOT EVERY DOG will RESPOND the same way to products for itching, etc... JUST LIKE PEOPLE....we do NOT Everyone responds to Medications the same! This is where STUPID PEOPLE LIKE IN THE BAD REVIEWS ARE at FAULT!! I've been using I HEART DOGS PRODUCTS for Over 15 years!!!
Vivian D.
I have shopped in support of this Wonderful Organization in the past and have been delighted in Every Way along with having found unique gift items and special items for myself I am Proud to Support them and their Causes and Missions. Please take a look 🙏 and Share. One by One We Can make a Difference! #picsforpaws
Susan C.
I have ordered multiple times. I always received my orders exactly as described and on time. It really helps to know that donations are going to homeless dogs. I've recommended this sight to friends.
Response from iHeartDogs.comApr 2, 2025
Hi Susan, Thank you so much for your continued support and for sharing your experience! We're thrilled to hear that your orders have always arrived as expected and that our mission to help shelter dogs resonates with you. Your recommendations mean the world to us, and we truly appreciate you being a part of our iHeartDogs family. We look forward to serving you again soon!
Maggie R.
I cannot imagine why EVERY dog needs over £3500 raised, every time. There is something suspicious here in my opinion. People being fleeced
Response from iHeartDogs.comApr 2, 2025
Hi Maggie. We apologize for the delayed response here and are sorry to hear that you feel this way. Transparency is very important to us, and we work closely with our charity partners to ensure that donations are used as intended. If you have any concerns or specific questions about a fundraiser, we’d be more than happy to direct you to the relevant charity partner for more details. Please feel free to email us at [email protected] with the details of the fundraiser you're referring to, and we’ll do our best to provide clarity. We truly appreciate your support and concern for dogs in need!
Doreen P.
I purchased your allergy & Itch relief soft chews on 11-12 2024. I have a pit bull who is currently taking 16mg of Apoquel daily. After reading the reviews of other dog owners I thought this may be helpful for my adult dog Stella. Her Itching became worse and she got red spots on her belly after the first week of use. She didn't like the taste. I continued use and finished the first container. The redness went away but the itching has continued. I have seen no relief. I would like to receive a full refund which was advertised when I purchased the product. I called the phone number on my bank statement no one answered. Finally I looked up Iheartdogs.com and found this site. My name is Doreen Pirronello please email me a phone number that I can reach a live person so my bank can recoup my money.
Response from iHeartDogs.comJan 9, 2025
Hi Doreen, Thank you for taking the time to share your feedback about the Allergy & Itch Relief Soft Chews. We're truly sorry to hear that the supplement didn't work out for Stella. Upon reviewing your case, we see that you’ve since been in contact with our customer service team and were issued a refund for the product. If you have any future questions or concerns, please do not hesitate to reach out to us directly here: https://iheartdogs.com/contact-us-faqs/
Bonnie O.
I had a great experience ordering apparel. It came quickly, good quality, and as ordered. I plan to order more for the holidays and help out the doggos!
Response from iHeartDogs.comDec 4, 2024
Bonnie - we are thrilled to hear!! And the doggos thank you!
Sheryl P.
What went wrong? I can't find the balance of my order and of course their customer service doesn't seem to exist. I sent an email, left a voice mail, and tried chatting but no one responds
Response from iHeartDogs.comDec 4, 2024
Hi Sheryl - Were you able to get this resolved? Did you receive the balance of your order? Please let us know and we would happy to help if needed!
