IhavanasReviews of ihavanas.com

I bought Jose Piedra cazadores from iHavana. I've stored cigars in my humidor for years at 70% or just below. I've never had a cigar mold. 1 week after getting the cazadores they began to mold. I reached out to iHavanas to inform them they were shipping old, prone to mold cigars. A rep named Bryan replied, giving me a science lecture on mold and that it is everywhere (thanks for the revelation!). And then proceeds to offer customer service that involved me wiping the mold off and smoking the cigars. Hence, the 1-star rating....

Zero fake cigars on Ihavanas, perfect, sweet real Cubans every time. I've ordered 162 boxes, every box was legate and delicious. One should not gravitate to Cohiba, still trips me out fools must have them. Cohibas are crazy expensive and due to the high price, will disappoint. The Juan Lopez, Trindad, Partagas, all great and worth every penny. I lost one box in the mail and Ihavanas sent me two boxes as replacement. If you receive young, recently boxed, Cuban cigars, they will often be “tight” (boxed date is stamped on bottom of each box). DO NOT TRY TO SMOKE TIGHT CUBANS! Put them away and return in six months, a year or even two years. It’s the penalty one must pay if one enjoys Cubans. Collecting and smoking Cuban cigars is a job involving aging, storing, humidifying and rotating your collection. You will never received a bunk order from IHavanas. As for moldy cigars…I think some of the reviews are fake. IHavanas will never call you (as stated in one fake review), all communication will be via email. Why would I not be willing to send IHavanas photos of damaged cigars? Brian is the cat I dealt with and he’s always helpful and fair.

I have bought from Ihavana for years. I have spent thousands of dollars from them. I have had problems with some of them being to tight. They will give you a discount. I have never had a box that was molded. You can check their authentication from Havana S.A. my only problem with them is this. The last year has seen their prices rise where they are no longer the cheapest out there. A pity they are taking advantage of the pandemic.

They don't send from Switzerland, that's a lie. It's the same company as COH made to look like another website. It took 4 weeks for my order to arrive and I also had to pay duty. Avoid

Ordered a box of Oliva Serie V Churchill Extras (at an incredible price) from these guys recently. I'd be lying if I said I wasn't a little sceptical when ordering, as is the case with so many cigar sites. However, I needn't have worried: from start to finish, the service was flawless. Great communication, quick delivery, excellent packaging and, perhaps most importantly, great cigars that smoked brilliantly straight away. Can't recommended them enough! Will be ordering from them again.

I ordered a box of Upman's from iHavana about 6 weeks ago.I let thenm rest in my humidor for about 2 weeks. I've smoked 4 and unfortunately gave one to a business prospect. Out of the 4 that I've smoked, 3 have have been so tight that it's hard to draw them. They do not burn evenly at all. The business prospect smoked his not quite half-way and put it down for the same reason. Embarrassing and disappointing. Won't buy any more from these guys as these cigars aren't handmade Cuban cigars. Buyer beware, lesson learned here. Julian in Miami

I have ordered from Ihavanas for close to 10 years and I have never had any problem with the authenticity of any of the cigars I've received as I checked them all with Habanos S.A., and all the codes have checked out accurate and the cigars authentic. Additionally, my cigars have always arrived promptly and the one time I had a problem with an excessive delay (during Covid), they were preparing to resend; however, the cigars arrived the following week. Anyone claiming these cigars are "fake" are simply trying to undermine or slander this company.

I just received my Ramon allones today and as with my previous 4 orders, cigars arrived in perfect condition ! also as with my previous orders, I had the cigars authenticated by an expert. Ihavanas is WITHOUT a doubt the VERY BEST place to obtain Quality cigars. The care they take in packaging is over the top ! Service has always been 5 Stars ! I could not be happier !!