Paul S.
Finally a cigar retailer that does everything right!
I’m honestly blown away by how good IHavanas is. They have an excellent selection, very competitive prices, and outstanding service. Over the past three months, I’ve ordered roughly €3,000 worth of cigars, both Cuban and non-Cuban. Shipping is very fast, packaging is excellent, and all cigars have arrived in perfect condition — clearly authentic and thoroughly checked. What really sets IHavanas apart, though, is their communication and customer service. I once had an order that was incorrectly labeled on the CN22 form, which resulted in a higher declared value than the actual contents. After a few emails back and forth, they not only issued a store credit, but also offered to cover the additional taxes I had to pay due to the mistake. That level of accountability is rare. Given the depth of their stock — especially in 2025 — combined with their professionalism and reliability, IHavanas has become my go-to retailer. Outstanding customer service and highly recommended.


