Pearl W.
Buyers beware, don't waste your money
I purchased a 6-month software license, and I'm 2 months in and haven't had access. The worst part is support is awful. I've sent so many emails, and get no response, no solution, and no refund. I would no recommend this vendor to anyone. In all my years this is my first time leaving a negative review, and all over $80, its the time wasted and the terrible customer service that really gets me. How many people just let the loss go and they just keep collecting from the next customer. I had a similar issue with a different vendor, but they were easy to contact and provided me a refund. So buyers beware, similar sites offer same products and have much better customer service.
Response from IgnitekeysAug 18, 2026
Hello! Thanks for sharing your experience! We can help you solve this situation. Please create a ticket my emailing us on: [email protected] In case you have already generated a ticket, please provide us with the order ID. and if your problem is "Solved" do update the review. Regards, Team Ignitekeys