IGK HairReviews of igkhair.com

Hello, I recently purchased a hair spray online called IGK hair spray strong finishing hair spray. When the product arrived I tested it out on my hair, it is almost impossible to use this hair spray because the product is not coming out. I feel like I wasted my money because the hair spray is not spraying and the bottle is full but nothing is coming out of the bottle. I’m disappointed. I have just purchased another one hoping the hair spray will spray properly unlike the 1st one I purchased which didn’t spray at all.

I bought 12 different products and like half of them. I decided after using a while I do like the beach club wave spray, the thirsty girl leave in, disco gloss, mistress balm the 3 minute mask and the cry baby gloss. Everything else i bought leaves my hair dryer and waxy especially the antisocial and deep repair air dry styler. I have very thin dry hair and I think some of these products must be made for someone with already thick healthy hair. I bought the Payday shampoo conditioner and it’s just ok. they have really good customer service too.

Product was marked delivered the same day it was ordered??? It never arrived and customer service is a disaster. Fortunately I paid via PayPal and so I disputed the charges and they refunded my payment.

I wish I'd looked this company up before I ordered. What a crock. Seems to be some sort of scam where they ship it out and then it ships back to them. Do not order from this company.

Do not order from their website!!! They have no customer service phone number or live chat. They have an email address that they don’t respond to! I started an exchange , they recieved the product and I’m left here without a refund or new product!! Horrible!!!!! **update** they did finally respond by email but it’s not worth the trouble if your going to need an exchange or return.

My pkg. is still in Ohio since Oct. 24th. its Nov.18th. I've written them with no response over a week ago. At this point I feel scammed and not feeling like Ill ever receive my paid order. Seems to be a thing after reading other reviews.

I've noticed they take forever to deliver. My package has been sitting in Cincinatti for over a week. It was estimated to arrive yesterday, but nope, 'still in transit' somewhere in Cincinatti. I thought it might just be a fluke, but then I read other reviews complaining about the very same thing. I've reached out to Customer Service and I haven't heard back.

IGK has the worst customer service period. I ordered my package in the end of November. It’s sat in Cincinnati for two weeks. I reached out via email multiple times got no response and then finally “Nina”who was absolutely no help whatsoever pretty much just put me off. Allegedly it’s finally gonna show up today, I love IGK products, but I would not recommend ordering it directly from their site. Order it through someone that actually has some accountability for their products and respect for their customers who order them. I’d give them one star, but I actually do like their products.