MAYLLEN
I NEED A REFUND
I was unexpectedly charged ₱899 by iFoto.ai after what appeared to be a ₱1 trial. There was no clear warning that a full subscription would begin, and when I contacted their support for a refund, I received only a generic response. My follow-up emails have been completely ignored. I did not knowingly agree to a full subscription, and I canceled immediately after noticing the charge. I only used the service once, and despite my efforts to communicate politely, I’ve received no proper support or refund. This entire experience has been frustrating and unprofessional. As someone who’s simply trying to manage their expenses, this unexpected charge has caused unnecessary stress. ⚠️ Be cautious: iFoto.ai will automatically charge you after the trial, and their customer support may not respond if you request a refund. I can’t recommend the service unless they become more transparent with billing and actually support their users.
Response from ifoto.aiAug 1, 2025
Hello ! Thank you for sharing your feedback with us. Payment troubles are the most annoying ones, we totally sorry for the confusion with them. Please note that before completing any order, all necessary information is provided for review. We regret that you did not receive a response from our support team, but we typically respond promptly and without delay. Kindly check your spam folder to ensure our communication hasn't been missed. Please tell us more about an issue at [email protected] Your opinion is crucial for us, as only real users can help us to make our product actually better. Best wishes, iFoto team