Tudio Mary R.
I was charged ₱899 for a subscription I…
I was charged ₱899 for a subscription I didn’t use, and I never even received a confirmation or warning before the charge. I contacted their support team multiple times requesting a refund, but I haven’t received any reply at all. There is also no chat option or clear way to cancel. Very disappointing customer service. I would not recommend using iFoto.AI unless this is resolved.
Response from ifoto.aiJun 6, 2025
Hello ! Thank you for sharing your feedback with us. Payment troubles are the most annoying ones, we totally sorry for the confusion with them. Please note that before completing any order, all necessary information is provided for review. We regret that you did not receive a response from our support team, but we typically respond promptly and without delay. Kindly check your spam folder to ensure our communication hasn't been missed. Please tell us more about an issue at [email protected] Your opinion is crucial for us, as only real users can help us to make our product actually better. Best wishes, iFoto team