iFLY Indoor Skydiving USReviews of iflyworld.com

We paid £58 for us to spend about 90 seconds between us in the chamber then to be told that we'd need to spend another £10 each to do a spin and go to the top of the chamber which lasted about 5 seconds. £78 in total it's a complete Rip Off! How these places manage to continue operating who are effectively ripping off people is beyond me. Suffice to say I'd wish I'd read the reviews first and that's my fault. My advice is save your money, advoid the disappointment and spend your money somewhere else or better still give it to charity, you'll feel more satisfied.

Just spoke to a person who claimed he was the manager about email i just received to upgrade my experience. He was rude, condescending and just unprofessional. We haven’t even had the flying experience yet. This is a surprise for my daughter. Now there is no refund. I can only hope they provide a good experience for her and her friends. Very disappointing way to start her birthday.

I would not recommend going! I got there at the time they told me to get there and because they said we were late and wanted to take so long to see if we could still fly, they then came to us and said we couldn't, even after being on time. absolutely gutted because we traveled for an hour to get to the destination. very disappointing.

Do not waste your money I booked this as a treat for my boys. They had less than 2 minutes in the Ifly dome. They were then asked (not me) if they would like to go up high, this was included within the 2 minute time slot to which they both said yes. I was then given an additional payment of £16 at the end, so total costs for 1min 50 seconds £38. The boys enjoyed it but thought they both said not enough fly time. I wouldn't go back.

Terrible reception service at Basingstoke. Awful, disrespectful and prejudiced. The skydiving experience was actually very good indeed, shame it was tainted. Marketing literature is all white faces front and centre. Don’t like that.

I purchased an iFly voucher online during the holidays for my cousin and nephew when they were in town. When we went there, we were told that all the time slots were booked for the next few days. My cousin and nephew were only in town for 4 days. Disappointment aside, when I called to get a refund (the only reason I bought the voucher was for them to try this), I was told it was not refundable. However, when I made the purchase online, nowhere did it say it's non-refundable. Instead, on the website, it clearly says "payment is refundable ..." (See the screenshot below). Now they say that note (refundable) is for something else! What deceptive and dishonest practices!

Website booking system is awful; impossible to use a gift voucher without the site failing. Only offer an 0845 number which charges 5 p per use - then they don't even get around to answering your call! Not sure about the experience...can't even get that far!

All I wanted to do was buy a gift card for my grandson's birthday. Ordered. 3 hrs later, order cancelled. “Try a different method of payment.” (Knew that one was OK.) Placed another order this AM. Different card. (Knew that one was OK.) 3 hrs later, order cancelled. “Try a different method of payment.” Called my CC companies. Neither declined. Both allowed the purchase and then the purchase was reversed by the IFLY people. Called them TWICE. They want me to try a different method of payment! Would not listen or help.