Iffhome is your one-stop online shop for indoor/outdoor furnitures and Outdoor gardening. We are established with a clear vision: to introduce a new cozy and greener lifestyle for you with compelling designs, exceptional value and superb customer service for everyone.
Iffhome (iffhome.com) has 19 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
Also known as
iffhome.com
Website
iffhome.com
Category
Furniture Stores
Listed on Five Star Index
2026
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The company replied to 100% of reviews.
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Most recent review: September 2026.
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CUSTOMER BEWARE..
I ordered a table from IFFHOME, it was a maximum of 12 weeks for delivery it's now been 16 weeks and no delivery date, they have told me several times that I will be given a date in 24 to 48 hours. It's a lie every time as of now still no delivery date. CUSTOMER BEWARE...
Response from IffhomeMay 30, 2025
Hi Brian, sorry for the inconvenience caused to you. Regarding your current order, we believed that our team has contacted you via email and also called you by phone, during which we explained the delivery time of your order. We have contacted you via email with the specific details. Please check your inbox.([email protected]) Have a nice day!
KB
KB
AVOID LIKE THE PLAGUE
AVOID LIKE THE PLAGUE! We purchased a table that took FOREVER to arrive, and when it did it was damaged. The materials were CHEAP (e.g., particleboard) We refused delivery and asked to cancel our purchase for a refund. It has been refused.
I literally cannot fathom how others are pleased with the quality of the service and furniture.
Response from IffhomeMay 15, 2025
Dear Customer, we're truly sorry to hear about your experience with the product. Our customer service team would love to reach out to you soon to discuss a satisfactory resolution. Kindly please send us a message on Facebook (@Iffhome), Instagram (@iffhome)or email us at [email protected]. We appreciate your patience and are committed to resolving this issue for you as quickly as possible.
HM
HEED MY W.
This site is a scam
This site is a scam. This is my experience...
You order the furniture and get free shipping. The charge goes through but the time frame of product arrival changes so that your credit card transaction is conveniently past "the contest" phase and much harder to claw back your money. They ship you the product but its not made of the material, likeness, or comparable in any way. Then when you try and get your money back they first say "settle and we'll take 15% off"...then when you say no or write a bad review they say "we'll take 30% off but you must delete your review". Then when you are at your wits end they say "Fine, ship it back to us at China". This cost a lot of money and what's evil is they don't go to the facility to pick it up and they state you never sent it. It is a scam.
Out product was advertised as real wood...we received 2 parts (1 resin & 1 plywood). The scam is that. They want you to settle or ship it back and get screwed. Nothings real its all 3D modeled images and the reviews are all 5 stars. Completely fake review and fake products.
The company IFFHOME is just the small arm of this operation which does this same technique on many different products from other business names under the main company "MOLAPHAN LLC".
Molaphan uses this same scam with other businesses (Ownkoti, Floraltrip, Olivenorma, Christian Workshop, Blue Islet, etc) where they send you sub-par products and know its more to send it back so most people settle instead of fighting it. The credit card company cant help because the transaction window from ordering to shipping conveniently is out of the return window. And they will not go to pick up the product you pay to have shipped to the Shenzhen facility.
go to trustpilot and search these companies (Ownkoti, Floraltrip, Olivenorma, Christian Workshop, Blue Islet) and sort 1 star to see how many people got scammed just like me.
Response from IffhomeMay 8, 2025
Dear Customer, we're truly sorry to hear about your experience with the product. Our customer service team would love to reach out to you soon to discuss a satisfactory resolution. Kindly please send us a message on Facebook (@Iffhome), Instagram (@iffhome)or email us at [email protected]. We appreciate your patience and are committed to resolving this issue for you as quickly as possible.
RC
Ryan C.
Nice table!
I'm absolutely smitten with this dining table. It was a breeze to assemble, and it looks fantastic. The size is just right as well. Lazy susan top was arrived damaged because of shipping, but we promptly received a replacement leg and the process was very smooth.
Response from IffhomeMar 20, 2025
Hello Ryan!Thank you very much for your recognition and praise. This is the greatest encouragement for our team's efforts. We are deeply honored and extremely grateful for this. Your satisfaction is our unremitting goal, and this recognition motivates us to keep moving forward and optimizing our services. Please continue to pay attention to us. We will bring more thoughtful features and excellent experience in the future. Thank you again and look forward to serving you again in the near future.❥(^_-)
AC
Avina C.
Careful and do not purchase this guys!
Careful and do not purchase this guys!
Response from IffhomeDec 30, 2024
Hello！We deeply apologize for the inconvenience.Please rest assured that this is a legitimate and reliable company,and we are willing to help you solve the problems.But we need your help as well.We're sorry that we cannot locate your order，could you pls let us know your order number for us check?Or if you have any questions, you can directly contact us via email （the customer service email address：[email protected]） and they will serve you as soon as possible.
Have a nice day.❤
Iffhome Support Team
HS
Hayley S.
DO NOT PURCHASE FROM THIS COMPANY
DO NOT PURCHASE FROM THIS COMPANY. The products are cheaply made from MDF, NOT solid wood as advertised, and they will not honor their refund policy. I ordered a "solid wood" table that arrived with a huge crack down the middle, revealing that it is made of MDF. It also had rippling along the edges where the veneer, which also did not seem to be made of wood, was not applied correctly. When I requested a refund, the "manager" repeatedly tried to haggle with me to give me a discount on a new tabletop instead of refunding my money for the broken tabletop. I will have to go through my credit card company to get a charge-back to get my money back because IFFHome/OWNKOTI (whose listed phone number is bogus, by the way) will not refund me directly.
Response from IffhomeDec 30, 2024
Hello Hayley!We are very sorry that our products and services failed to meet your expectations. We deeply regret your feedback regarding the solid wood dining table and sincerely hope that a mutually satisfactory solution can be found. Previously, we offered to refund 20% of the purchase price and replace the table with a new, high quality solid wood table top in an effort to provide financial compensation while also ensuring that you have a complete and quality table. Unfortunately, this offer does not seem to have met with your approval and subsequent communication has been temporarily suspended.
Please be assured that it is our common goal to resolve this issue. We have always approached this matter with sincerity and a positive attitude and hope to regain your trust. We would appreciate it if you would contact us again to explore other possible solutions. We look forward to the opportunity to make amends for this unpleasant experience and restore your confidence in our brand.
Iffhome Support Team
RD
Ronald D.
Definitely worth it!
This dining table is fantastic! The lazy susan is such a nice perk. The table took awhile to arrive, but it was worth the wait. Customer service was very helpful in providing prompt updates. Assembly is simple. My husband assembled it in just a few hours, and it feels quite sturdy.
Response from IffhomeJul 29, 2024
Hello Ronald, thank you very much for your valuable praise and continued trust in us. Your voice of satisfaction is like warm sunshine, giving us unlimited energy and motivation.Thanks for again your patience.Please accept our sincerest gratitude and look forward to continuing to create more value for you in the future!❥(^_-)
CD
Chairy D.
Love this purchase!
Great value for a small fam. I love the lazy susan I can style it different ways. Like moving it away or decor it. Have the chairs on each side of the table. I have guests of different shapes and sizes sit and the chairs help up with ease. Love this purchase!
Response from IffhomeJul 29, 2024
Hello Chairy! We would like to express our sincere gratitude for the love and support you have shown us. Your unwavering support means the world to us. ❥(^_-)
Iffhome Support Team
