Terri J.
slow shipping
slow shipping
Response from IFCHICAug 14, 2025
Thank you for sharing your feedback. We fully respect every customer’s right to express their opinion; however, we would like to clarify the details regarding this particular order. According to our records, the order in question was placed today and was still in the processing stage at the time of your review. It had not yet been dispatched for delivery. Additionally, the order was later cancelled, and the transaction was not completed. For your reference, the estimated shipping time for each product is clearly stated on its product page prior to purchase, so customers can review this information before placing an order. While we understand that delivery speed is important to our customers, we believe this information provides helpful context for this situation. We remain committed to providing timely and reliable service, and we welcome the opportunity to serve you in the future under different circumstances.