Anna L.
ordered 5/19/2020 - Still NOT RECEIVED as of 6/19/2020
I placed an order on 5/19/2020 and I still have not received the items ordered. They took $102.49 from my account. I have filed a complaint with PayPal hoping to get my money back. Company chat feature on website has been removed. Phone number was not in service for a while and now has a recording that says the extension can not accept any new messages and then just disconnects. They have FINALLY responded twice to emails but just says the same exact thing on both emails (like an automated response) "Hello We deeply apologize for the inconvenience . Our operation was paused due to COVID-19. Your order is being processed. Regards" I HAVE GOTTEN THAT EXACT SAME RESPONSE ON 6/5/2020 & 6/15/2020. STILL CAN'T GET AHOLD OF ANYONE. NOT ACCEPTABLE - COMMUNICATION IS A WONDERFUL THING!!!!!!


