Long-time C.
Good company, becoming too expensive over time
Company treats return customers well. Could work on communication (difficulty reaching people via phone during the day, things not explained clearly, mistakes in documentation). While they do offer some trips with no single supplement (limited to only cruises and just a few cabins), overall their single supplements are overpriced. I have been traveling with them for >10 years and they are pricing themselves out of the market. They need to add more unique trips for the 40-60 age group (active but not athletic). They are nature focused and have a good presence in S. Amer, but missing some key destinations like Brazil (Pantanal) and Panama (these are only offered for a custom trip which is not affordable). Their guides are some of the best I've had, always knowledgeable and friendly.
Response from International ExpeditionsAug 16, 2018
Thank you for taking the time to share your experiences with IE. We're thrilled you enjoy our guides (we think they're the best too) and wanted to ensure you knew that IE will have two escorted programs featuring the Pantanal in 2019 as well as a new Costa Rica to Panama Voyage (with no single supplement). We hope you'll join us again soon.

