www.iElectrica.comReviews of ielectrica.com

Was hesitant at first but followed through with it and everything was solid! Shipping did take some time but good customer service. Would order again.

I purchased a 65" LG OLED TV. The advertised price was $2350 with free shipping. After placing the order, I got a call informing me that I would have to pay $162 for shipping insurance. I consider this false advertising. The total price of $2512 was still lower than other legitimate advertised prices and the TV was delivered in less that a week without incident. If iElectrica would have advertised the price as $2512 and not deceived me, I would have given them a 5 rating.

My experience was a mixed bag of good and not so good. My order was placed in the Christmas buying period. They gave me a good price on a TV (which TV is not important) and told me they expected to have it in stock within a week. When the stock came in they processed my order, charged my credit card and then canceled the charge. I spoke with a very helpful individual named Shaun in the sales department. He was both friendly and helpful. He told me the entire latest shipment had been sent to a large retailer (again which retailer is unimportant). He told me I would still receive the discounted price and that I was at the top of the list for shipment when the product arrived. After a week passed I contacted the sales department again but was unable to speak with Shaun. This time I dealt with a sales department representative named Joe. It was like night and day. Joe was the anti Christ to Shaun. He was abrupt, unfriendly and down right rude. He told me my order had been canceled a long time ago. So much for that thing called customer service. I found a different supplier and was able to get a price for the TV I wanted at close to the price that iELectrica had given me. They (PP*ENO) were both professional and friendly, not to mention that they also actually sent me my new TV. I, for one, will never be dealing with iElectrica again.

Bought a 55 inch LG OLED tv which was lost in transit by the shipper. iElectrica responded immediately by sending a replacement that day without waiting to resolve the issue with the shipper. Now that I have had the tv for a few months I can say that it is working great and the price was the best I could find on the internet. Will definitely do business with these folks again.

I purchased a LG OLED at a better than averge price from them. It arrived quickly, plays great, and their customer service is very helpful, polite and easy to deal with. An exceptionally good experience even though I hate to spend money!

great to buy from very good customer service

The ordering process was easy. I was able to talk to a human on the phone. Delivery was faster than I expected. The 65 inch TV arrived very well packaged. The delivery person wheeled the package 120 feet downhill so as to assure that the driveway would not be damaged by the weight of the truck. It was his decision and I appreciated his concern. I would definitely purchase from this company again. The service was at the highest level and appreciated.

Excellent price for item. Customer service responsive and helpful when glitch occurred with debit card, and again when small problem occurred with delivery (shipper's, not iElectrica's, fault). Good folks, good product, good prices.