www.iElectrica.comReviews of ielectrica.com

Great service and prices.

Although the purchase transaction was smooth and customer service was very helpful, delivery was very poor. TV had not been delivered 15-days after pick-up. When I called customer service about it they said there was nothing they could do.

I discovered iElectrica through online order at NewE**. Ordered a 65" OLED TV at great price. First experience with a new vendor had been an anxious experience that turned out very well. The order was uneventful and the delivery was prompt. The 65" TV was in brand new, perfect conditiion, registered for warranty on the manufacture's website. I appreciate the interaction with David at iElectrica who was professional, contacting me for extended warranty which I didn't purchase. One note for improvement was in the communication of the shipping. I didn't receive a notice of the shipping for several days. When contacted, I was informed that iElectrica order was shipped the very next day the order was received. It was true because I found the shipment had arrived at the local warehouse waiting for delivery. It is followed by failure of the shipper who didn't contact me for 3 days.(over the weekend.) I had to initiate the contact to arrange for delivery. The delivery was without any incident. The package was intact. The workers were nice and accommodating even though they apparently are not specialized in delivering high end TVs. I had to request to check the TV functionality before they left. Overall, I am happy with this online purchase. I would do business with iElectrica again based on my first transaction. The price is unbeatable.

Sent the wrong item to the billing address rather than shipping address and then sent me to voice mails and didn't respond to emails when I tried to get the error fixed. I think it was some sort of scheme, when I told them that fedex had the package at 1 lb (suppose to be a 55 inch tb) they said all orders are sent to their warehouse at 1 lb. It was sketchy, id just avoid this company

The actual ordering process was thorough and easy. My sales rep answered all my questions and was very helpful. Would gladly given 5 stars for my time on the site & talking with customer service. However, it’s been two weeks since my order was placed & I have still not received the TV I purchased. Shipping is contracted out to a trucking company in NJ and feel like 2 weeks is a long time to get to VA along with an added $200 shipping insurance required by the shipping company. Tracking shows it’s still “In Transit”. I would like to hope I can watch the Super Bowl on my TV in February of 2019, so time will tell. Kinda sours the “Free Shipping” as advertised on the site.

The price was decent. The product was OK. Shipment preparation was quick. However... Their contract shipping company was very slow and lack of business integrity.

Had no issues, got a great price and with that kind of price & free shipping I didn't mind waiting a little longer to get me TV.

I was skeptical at first since their price was so good, but my fears abated once my beautiful new 65" OLED TV arrived. They called in advance to offer me an extended warranty, which I declined. They were not high pressure at all and the gentleman was very nice.