IdentityIQReviews of identityiq.com

Awesome Customer Service Worker

OMG Vick K was a AMAZING! I was a victim of a crypto scam back in Aug 2022 and Vick gave me sooo many resources to help fight back and protect myself! He was personable and very professional. He really eased my mind because this was very stressful. Thanks for helping me out Vick!

The empathy and patience

I spoke a young lady named Ashley and was very pleased with her help. She is knowledgeable, friendly, empathetic and I hope that you realize what a wonderful and valuable ambassador she is for your company. I'm the sort of person who reports customer service. Especially when it is exceptional. Please thank her for me.

Used them when I was working on my credit. It was easy to use. Would use them again.

I had a problem getting to the website and I talked to one of the managers and she rectified the problem thank you very much

Great agent was very helpful with understanding my credit and what I could do to better my credit . Very professional. He really made my day . I could feel his passion for helping people who just want to build their credit . He deserves a raise .

I started getting charges from this company. I did not know why as I did not sign up and was not using their service. I spoke with Chris Toledo. She was very pleasant on the phone and helped me to determine the cause of the charges and cancel the account. She also refunded the charges and was very understanding. She spent time on this matter until the issue was resolved and was very easy to get in contact with. This was the best customer service I have had in a long time!