IdentityIQ Reviews | Read Customer Reviews of identityiq.com

IdentityIQReviews of identityiq.com

4.1463 reviews
Internet & Software

IdentityIQ

About IdentityIQ

IdentityIQ® services offer top-rated identity theft protection and credit monitoring. We have helped protect the credit and identity of more than 3 million members since 2009. Our identity theft protection plans are designed to help consumers and their families find peace of mind in all stages of their financial lives. We are passionate about providing our members with always-on credit monitoring and identity protection.Our features include monthly 3-bureau credit reports and scores, the fastest fraud alerts in the industry, dark web and internet monitoring, $1 million in identity theft insurance underwritten by AIG, VPN and anti-virus protection, and 100% U.S.-based customer support and identity restoration specialists. Our plans also offer on-time utility payment reporting to help improve your credit scores. IdentityIQ offers 4 main plans, which start as low as $6.99 per month. Our 100% U.S.-based Customer Care Centers are located in all three time zones and available to personally assist customers six days a week.IdentityIQ is the flagship brand of IDIQ®, recognized as one of the fastest-growing industry leaders in identity theft protection and credit report monitoring. The company is headquartered in Temecula, CA, where it quickly has become one of the fastest-growing companies in the nation.

IdentityIQ (identityiq.com) has 463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: identityiq.com
Website: identityiq.com
Category: Internet & Software
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 97% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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IdentityIQ reviews

Showing 348 reviews with 5 stars · Clear filters

Zuleyma M.
Aug 26, 2026
Great person very helpful and…
Great person very helpful and knowledgeable!
Response from IdentityIQAug 31, 2026
Thank you for sharing your experience with our Customer Care Center, Zuleyma! We're always happy to assist.
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Matthew V.
Aug 21, 2026
Super Helpful
Super Helpful! Very Affordable! Must Have!
Response from IdentityIQAug 24, 2026
Thank you for sharing your experience with our services, Matthew! We're thrilled to hear that you found our product helpful and that it's been such a great value for you.
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Paul
Aug 19, 2026
It was a pleasure speaking with Zee A,
It was a pleasure speaking with Zee A,, she has an excellent personality She is very knowledgeable regarding what I was calling about and some how i was able to open up everything and see my scores She solved everything and explained how i can reposition the IQ App on my phone So it was easier to find it in the future Your company can be very proud having someone like her with excellent customer communication
Response from IdentityIQAug 20, 2026
Thank you for sharing your experience with our Customer Care Center, Paul! We're thrilled that our onboarding process set you up for success and that you're finding value in our app. Your feedback means so much to us and motivates our team to keep delivering great service. We look forward to supporting your financial journey!
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Vana G.
Jul 22, 2026
She was very lovely to talk to and…
She was very lovely to talk to and answered all of my questions she was a great help
Response from IdentityIQJul 23, 2026
Thank you for sharing your experience with our Customer Care Center, Vana! We're so glad to hear that we were able to assist.
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Rosamaria De La F.
Jul 1, 2026
Mr Mark J assistance on my situation
Mr Mark J assistance on my situation , I we’ll highly recommend identity iq , amazing customer service and Mr Mark Johnson did very promp job on my fraudulent situation , and his caring for my situation , very well promp response . Mr Mark J thank u thank u . May God Bless u for your amazing work and great customer service.
Response from IdentityIQJul 8, 2026
Hello Rosamaria, Thank you so much for taking the time to share your positive feedback. We're thrilled to hear that our team was able to assist you promptly with your fraudulent situation and provide the level of care and customer service you deserved. Helping protect our members and resolving issues quickly is at the heart of what we do at IdentityIQ. Your kind words mean a lot to us and motivate our entire team to continue delivering the exceptional service our customers depend on. Thank you again for choosing IdentityIQ.
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Tan T.
Jun 16, 2026
Representative was very pleasant and…
Representative was very pleasant and helpful.
Response from IdentityIQJun 19, 2026
Thank you for sharing your experience with our Customer Care Center, Tan! We're always happy to assist
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COLLEEN
Jun 15, 2026
Claire listened to my concerns and…
Claire listened to my concerns and provided me with options
Response from IdentityIQJun 19, 2026
Thank you for sharing your experience with our Customer Care Center, Colleen! We're so happy to hear that we were able to provide you with options.
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Emmanu
Jun 12, 2026
Great customer service
Great customer service
Response from IdentityIQJun 19, 2026
Thank you for sharing your experience with our Customer Care Center! We're so glad to hear that we were able to assist.
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