idealuniform.com Reviews | Read Customer Reviews of idealuniform.com

idealuniform.com Reviews | Read Customer Reviews of idealuniform.com

idealuniform.com reviews

216 approved reviews, newest moderated first

Marcia H.
Aug 14, 2020
The uniforms were delivered in a very…
The uniforms were delivered in a very timely fashion, it actually arrived a week earlier. The quality is very good. The items do run small, and customers should consider going up a size or two.
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Renee B.
Aug 14, 2020
Super Fast shipping
Super Fast shipping. Great price. Love the scrub top.
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isaiah J.
Aug 13, 2020
The website emptied out my cart…
The website emptied out my cart multiple times. It was not clear if the shirts have the emblem on it. Also there was a problem checking it out my order on hold.
Response from idealuniform.comAug 24, 2020
Hello Isaiah, I believe our team has reached out to you regarding why your order is being placed on hold. If cookies are disabled on your device, or if you are using an anonymous proxy (IP Address) the Persistent cart feature will not work. The protection and security of our customers is our top priority and orders are usually placed on hold due to our fraud protection system flagging it as suspicious due to a mismatch in the billing and shipping address. Our team has reached out to you, and was able to push the order through after verifying the information you provided.
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Julie M.
Aug 11, 2020
Outstanding customer service!
Outstanding customer service! So appreciative of their help!
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Sandra G.
Aug 11, 2020
Slow delivery
The delivery take to much days. I still waitting for the uniform.
Response from idealuniform.comAug 12, 2020
Hello Sandra, This order left our fulfillment center within 48 Hours after it was placed. Your package was in transit for 6 days, although we sent it via USPS 3 Day service. Due to circumstances beyond our control, USPS shipments are experience severe delays in reaching their destinations . We apologize for any inconvenience this has caused you, we have reached out to USPS on multiple occasions in an effort to address this.
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Kim
Aug 10, 2020
Thank you!
I will admit my first experience with ordering online was not pleasurable. When I left a poor review I was immediately contacted by Tezinsh and he was professional, understanding and truely cared about making the situation right. I appreciate a business and customer service center who is open to working with their customers and listening to try and make the shopping experience the best it can be. Thank you Tezinsh!
Response from idealuniform.comAug 11, 2020
Hello Kim, We are sorry to hear that you had a less than satisfactory experience with your order. Our management team will be reaching out to you today so we can have a better understanding of the issues you experienced and ensure the appropriate measures are put in place to prevent this in the future. The satisfaction of our customers are essential to our success, and we look forward to working with you towards a solution.
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Suzette
Aug 8, 2020
Excellent quality clothing, and timely shipment of school uniforms
I received all my child's school uniform on time even though there was an alert at checkout that some of my items might have delayed shipment for 3-4 weeks. They arrived clean and brand new in less than one week. I am very pleased with my purchase. This was my first time purchasing school uniform online from this company and I must say that I am very impressed, and will definitely buy more stuff online from them in the near future.
Response from idealuniform.comAug 8, 2020
Thanks so much Suzette! We appreciate your patronage, and look forward to serving you again.
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Susan L.
Aug 7, 2020
Ideal called us on a Sunday to ensure…
Ideal called us on a Sunday to ensure that they had the order correct and got it to us fast. The clothing looks great and is durable.
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