AirDoctor ProReviews of idealliving.com

I asked via email if there was an applicable promo I could use if I were purchasing your largest unit. I received a reply that I could take advantage of a 5% discount! That was laughable and unacceptable when I searched for a promo code myself and did order the unit for a discount of $300. Not acceptable customer service that the rep did not offer me that same discount that I then had to search for. Makes me leery of ever calling your customer service again when I wasn’t given a helpful answer or a knowledgeable answer offering me the best discount possible. I wasn’t even told about your “Presidents Sale” just disappointed but glad I did my own searching. So want to advise others not to rely on answers you get from their customer service agents! If I had relied on your representatives answer, I’d be much poorer! Just do better for prospective buyers.