iDeal Auto ProtectReviews of idealautoprotect.com

Salesman Zach Harper was very courteous and professional during my transaction. Zach used his excellent communication skills to get me an outstanding warranty package from his manager. I was able to verify the legitimacy of Zach’s offer through my local Mercedes Benz dealership. Additionally, claims manager Ron Ford answered all of my questions thoroughly and in clear language. I highly recommend iDeal Auto Protect for anyone searching for a great extended warranty at an affordable price. Ask for Zach if you want the same enjoyable experience that I had.

Scott was amazing and very relatable. Gave me his honest opinion. Pricing is great and so are the bundles. I’m so glad I am now apart of the ideal family. Thank you Scott! Great customer care.

I had the pleasure of dealing with Zach Harper today and I couldn’t be happier with our experience. Zach is so knowledgeable not only about Ideal coverage, but what other company coverages are about and made it so easy for me to understand the differences and that Ideal was the right coverage for us. There was never any pressure to buy and he went above and beyond to get us the best possible price. My dealings with other company’s today was a nightmare. we can’t Thanks Zach enough for taking the time he did to thoroughly explain the policy and assured us that we can count on him and Ideal Auto Protect to fix our Jaguar and fix it with the right parts. Thanks Zach for a truly amazing experience! Your knowledge and professionalism was appreciated. Doug & Melissa

I dealt with Ron. And one of the best experience I ever had he is very knowledgable. He gets things done in very Timely manner. I highly recommend ideal auto protect. Because of experience I had with RON. Thumbs up for Ron. He is a great asset to this company.

Great experience. Sean was very helpful and professional.

He was excellent with all the questions I had gave him he answered them right he didn't have no attitude he was perfect and he was calm and he did a excellent job I really do appreciate it and I hope he has a blessed day

Bruce was very helpful and explained everything to me and transfering my policy to my new car.

Terrible company. They lie to the customer to get them to buy there products. Customer specifically asked if they pay for OEM parts because customer has not had much luck with aftermarket parts and they told him over the phone that indeed they do. Unfortunately the very first claim that the customer submitted this company refused to pay for OEM part ($469) and said that they could supply a OEM part for much cheaper ($175) I told the customer that there is no way that they are sending him a OEM part being $175 when it turned out to be a aftermarket Dorman part and it was even the wrong part to boot. So now the customers vehicle has been on my lift for 8 days and still have to wait for them to send me the “correct part” If anyone is even thinking of buying this warranty RUN AWAY as fast as you can!! Shady company with shady practices! P.S. in response to your response. How did I charge 3x for a part when clearly the list price is $469 for a OEM part not a crappy Dorman aftermarket part that you supplied. Don’t LIE and say that the customers car is repaired and happy! You guys never even sent the CORRECT part after you sent me the WRONG part. Lol. Why not tell the truth that the customer CANCELED his warranty with you guys as your company is SHADY and DECEPTIVE!!! Don’t tell a customer that you pay for OEM parts only to turn around and offer a cheap aftermarket part. I don’t know how you got so many 5 star reviews but I’m SURE they are all from EMPLOYEES and FRIENDS of your company!!! STAY AWAY from this COMPANY you been WARNED!!! Response to their UPDATE: They are lying about the customers car being repaired as the customer was so upset that he told me that he called up and cancelled his warranty with this company!!! How can you trust a company that doesn’t even tell the truth??? This company stated that you can get a full refund in 30 days if not COMPLETELY SATUSFIED. This company refused to give the customer a full refund and only offered a half refund. According to the customer he is currently filing a lawsuit in small claims court. The truth will come out.