xx
excellent service and shoes
Love the shoes, fit well, very comfortable
Response from IDADec 15, 2021
So glad to hear they are a great fit! Thanks for your support.

IDA prioritizes high performance and comfortable footwear for athletes who have traditionally been an afterthought. Whether you’re a weekend warrior or an elite athlete, IDA believes you should have greater choice and access to the best equipment when you step onto the field. Structurally, IDA cleats are designed to accommodate the nuances of the female athlete’s foot. Aesthetically, they're designed with inclusivity and general badassery in mind.
IDA (idasports.com) has 210 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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xx
Love the shoes, fit well, very comfortable
Response from IDADec 15, 2021
So glad to hear they are a great fit! Thanks for your support.
Amy R.
The trainers are fantastic, they fit perfectly and they are very nice to play in.
Response from IDADec 15, 2021
Thanks Amy! We are glad you like them.
Emma R.
I worn my new IDA Futsal Shoes last night in training and I was 100% impressed! So comfy! Thank you so much
Response from IDANov 29, 2021
We are so glad that you liked them Emma! Thanks for the feedback.
Jane B.
Fantastic service. Great product . Couldn’t fault them at all . So pleased with my futsal shoes.
Response from IDANov 23, 2021
Thanks Jane. We are glad you like them!
Christine K.
I have still not had my futsal shoes 😔
Response from IDANov 23, 2021
Thank you Christine for letting us know. We will get these to you as soon as we can. I have sent you an email with further details.
Nicole R.
I love my Ida futsal shoes! They feel great! I’ve never felt so secure and comfortable in a pair of boots before! They fit so snug and now mean I don’t get any blisters or sores on my feet because they’re perfectly sized! They look great and feel great! Would definitely recommend to all female futsal players!
Response from IDAOct 27, 2021
Thank you Nicole. We are so glad you like them. We think they are pretty great too!
Bea B.
I bought my indoor court shoes in the limited edition colour scheme for tennis and I am super impressed. There was literally no break in time for me and they felt so comfortable on court even after hours of playing. I also received a lot of compliments on the way they looked. Would definitely buy again.
Response from IDAOct 4, 2021
Thanks Bea! We are glad that you like them.
Angela
I ordered shoes on 12 May and provided size and colour selection online. I was later contacted to advise my size and colour selection despite already having provided this. Lengthy wait for arrival of shoes. Received one update on 17 July stating that shoes are expected in Australia in 10 days time. After no further communication I emailed on 6 August to ask when shoes would arrive. I was told they had been received at the warehouse that day (coincidence?) and would be shipped to me. Shipping is slow as Ida use a company much slower than Australia Post which my research reveals is a cheaper provider. I received shoes 10 days later on 16 August. Upon opening the wrong colour shoes had been provided despite my initial order information and re-confirmation of colour choice. The size was also very tight fitting. In the size guide you are told to measure the length of your foot but no details are provided for width. I followed instructions exactly and shoe length was a fit but the width felt crushing. I returned the shoes which was also a poor customer experience. You need to find a senile location to drop the shoes which for me was a storage facility. This facility was unattended and when I called them I was told to leave the package in an unsecured area. Instead I waited for a staff member to arrive. I asked for confirmation for the return send and was told they don’t give anything upon drop off but I would receive confirmation to my phone number. I did not receive any confirmation. Luckily the return was processed and Ida was able to see that for refund. Based on lack of communication, inadequate sizing information, poor customer order processes, incorrect order picking and lengthy and poor service quality of shipping I would not recommend nor purchase from Ida again.
Response from IDASep 3, 2021
Hi Angela, we were very sorry to read about your experience. When you ordered your shoes in May it was part of our crowdfunding campaign through Indiegogo, meaning that the shoes were always going to take some time to arrive. However, if this was not properly communicated then we apologise for not making that clearer. When moving the orders over for shipment, we contacted every customer as we added a colour selection due to the success of the campaign. As you've raised a number of issues in your review, I'll be in touch to see if there's any way we can make it up to you. We are committed to ensuring our customers have a positive experience and it's deeply disappointing that hasn't been the case in this instance.