IDAReviews of idasports.com

Scam. They lying in mails that they will do a refund and then nothing. No order and no money

I bought a pair of cleats for my daughter, ordered them in July 26, it's now middle of Oct 26 and still not received the product. I have contacted their customer service to re request a refund, no answer. This is a brand I want to behind, but its been an awful experience.

Unfortunately, my experience with Ida Beauty has been consistently disappointing. In the past, I received expired and incorrect products on multiple occasions. While I initially tried to overlook these issues, my most recent experience was particularly frustrating. I ordered a hair mask and was sent a product that was half the size of what I had paid for, with no explanation or notification. Given that this is a beauty product with clearly labeled sizes, it felt as though the smaller item was sent hoping it would go unnoticed, which is extremely concerning and unprofessional. When I complained, it took many messages before I received a response. I was then told that if I returned the hair mask, they would send me the correct one. This never happened. Instead, they issued a refund and later stated that they did not have the product in stock. This was another very concerning way to handle the situation. If the correct product was unavailable, they should have contacted me beforehand to ask whether I wanted to cancel the order. Because of this poor communication, I ended up paying the original postage for an item I would never have ordered had I known it could not be supplied. What makes this worse is that for every issue — whether incorrect items or expired products — I had to follow up repeatedly, and I never received an apology. The lack of accountability, poor communication, and unhelpful customer service make this a very unpleasant shopping experience. Overall, I would not recommend Ida Beauty due to repeated order errors and very poor customer service.

Horrible customer service. Ordered a pair and was sent the wrong size. 4 days of contacting them with no response other than they are too busy. Give me an exchange or my money back. I do not recommend buying.

These are the worst soccer cleats I have ever worn. I really wanted them work out so I gave them far too many chances, making my experience worse every time. The width of the toe box is nice but does not matter when every where else is super narrow and tight. For reference I even tried two different styles. The heal area goes so far back that no matter how tight your heal lock is you will slip out. My feet have never been in so much pain. All they have going for them is they look pretty.

These cleats may be great for the average Rec player but they are not made to hold up to higher level play. My daughter has worn the cleats for two months and they are coming apart. She plays college soccer. After asking to return the cleats we were denied so now we have 150.00 cleats that are new and are garbage. If you play the sport above the rec level stick with the name brand cleats. Don’t bother with this fad garbage.

Loved the idea of cleats just for women. Ordered a pair for my daughter but they were a bit too big. Need to size down half a size, but while I have asked for a return, the only communication I have received is that they are reviewing it. I am not going to order the next pair until I know I can send this one back. I know they are starting out, but their refund/exchange policy has got to be better than this, or people will go elsewhere to get better service.

The boots arrived with a blemish on the right boot, they are also a bit tight so I requested a refund, I'm still waiting for instructions on how to return the boots, because the turnaround is so slow I've had to order boots from elsewhere