Icons Of ManhattanReviews of iconsofmanhattan.com

This company does well at responding to your requests promptly. Kate was patient with me and were able to work out all of the details. Thanks, Kate

Great chairs, first off. We put them together and enjoy the obvious quality compared to our original chairs. Appreciated the communication and really just a good overall experience!

Kate transforms every exchange into a genuine human connection: she possesses an almost uncanny ability to read emotions instantly, defuse even the most heated situations with calm empathy and razor-sharp insight, and consistently turn frustrated callers into loyal advocates who later write unsolicited praise or request her by name. Her metrics aren’t just met—they’re shattered, with sky-high satisfaction scores, lightning-fast resolutions, and a habit of going far beyond protocol to solve problems no one else notices exist. Kate doesn’t merely provide service; she redefines excellence in it, radiating warmth, unflagging positivity, and an authentic passion for people that inspires everyone around her. Thank you, Kate

Kate was very helpful and kind over email, thanks for all your help!

First of all,I like the 3 desk chairs.I don’t always find what I order from the computer, to look good in person. When one of the boxes was dented in from the delivery,I let your office know before I opened the box,in case the chair was dented in. Amelia sent a note of handling the problem and to not worry about it being taken care of. The chairs all are fine.

Fast courteous and extremely effective!

Amelia was very quick and responsive with shipping and delivery coordination! This was greatly appreciated with the timing of our new store opening!!

We are getting 12 office chairs delivered and unfortunately the chairs were out for delivery on the Friday after Thanksgiving. I received a bunch of email notices warning that the chairs may be returned. I emailed the customer service email and received a very prompt and courteous reply from Amelia, from customer service. The email answered my concerns and let me know the delivery was rescheduled for Monday. Thank you!