Jaalaalu Z.
Jalalu zinabu
@Jalalu zinabu
Icons8 puts professional creative assets and smart tools at your fingertips: ready-to-use icons, illustrations, photos, and royalty-free music; AI-powered upscaling and background removal; Lunacy, a design app for UI, prototyping, and team collaboration; and Mega Creator for quick visual content. With flexible pricing, clear licensing, and responsive support, it fits smoothly into any creative workflow.
Icons8 (icons8.com) has 74 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Jaalaalu Z.
@Jalalu zinabu
杨友凤
可以离线使用 并且还可以导入Figma文件 它的功能与Figma没有区别 我超喜欢它
Pepe B.
The service has been really good, many icons and easy to find them even in Spanish which is my own language. I've included those icons in our own program developed for laser machines sold in several countries in the world. Simply thanks to this company. Sipania Technologies. Pepe Barba ( technical manager )
Kerby J.
I ran into this company by accident but it has been a pleasure working with their friendly and professional staff. I worked directly with Danny and I can easily say he was very honest and helpful with my every inquiry. I highly recommend them.
Anton
I stopped using Icons8 in September 2025. In November, I went to cancel — but the interface led me to "pause" the subscription instead. Three months later, it silently resumed and I was charged $15 for a service I hadn't touched in six months. When I contacted support and pointed out zero usage since September, they refused the refund, citing that I "paused, not cancelled." I asked to escalate — same answer. The charge is small, but the practice is not okay. If your cancellation flow is designed in a way that tricks users into pausing instead of cancelling, and you then use that as a reason to deny refunds — that's a textbook dark pattern. Update: Icons8 reached out after this review, issued a full refund, and shared a screenshot of their flow — which does show a prominent green "Pause" button and a gray "Cancel" button. Looking at it, I can see where my mistake happened. I stand by the original concern: a UI where "Pause" is the dominant action and "Cancel" is visually secondary is still worth flagging. But credit where it's due — they resolved it quickly once it escalated, and the refund came through without friction.
Roda
If you're looking for the perfect example of a company that treats its users with utter contempt while systematically robbing them blind, look no further than Icons8. My experience wasn't just bad; it was a masterclass in corporate sociopathy and deliberate deception. This platform is a predatory trap disguised in bright, friendly colors. Let's be brutally clear: Icons8 is not a service; it's a cult of forced loyalty built on financial blackmail. Their entire model is engineered to lure you in, get you dependent, and then spring the trap with impossible pricing and vindictive policies. You are not a customer; you are a hostage. After reading countless horror stories from other users, I can confirm the entire ecosystem is rotten to its core. Here is the summary of their con: The "Free" Bait is Poisoned: They hook you with free downloads and a paltry daily allowance, knowing full well any serious project requires more. You invest hours, even days, building assets within their ecosystem. Then, the real shakedown begins. Pricing Designed to Punish & Enslave: Want to own an icon? FORGET IT. They have deliberately eliminated the possibility of a simple, one-time purchase. Their pricing is a labyrinth designed for one outcome: force you into a recurring, exorbitant subscription you don't want and can't afford. It's digital extortion: "Pay us a recurring ransom, or lose access to everything you built." This isn't commerce; it's a protection racket. The "Deactivation" Death Sentence: This is their most evil, user-hostile feature. As other victims detail, if you dare to stop paying their blood money, they don't just stop your downloads. They DEACTIVATE YOUR ACCOUNT AND THREATEN TO DELETE EVERYTHING YOU'VE EVER DONE. Your projects, your designs, your hard work—held hostage. They literally hold your creative work for ransom. This is beyond unethical; it's psychological warfare against freelancers and small businesses. A Support Team of Gaslighting Robots: Contact them about this exploitative model? You'll get canned, condescending responses that ignore the fundamental immorality of their practices. They are trained to defend the indefensible. They will call holding your files hostage "standard policy." They are not here to help you; they are here to silence you. The Silent Shakedown: Many report hidden clauses, unclear licensing, and sudden changes to terms that leave you vulnerable and liable. It's a house of cards built to collapse on the user. To the decision-makers at Icons8: You have built a fortune by preying on the desperation and trust of creatives. Your "profile summary" page isn't a dashboard; it's a stock ticker showing how much misery you've monetized. You are the epitome of everything wrong with the subscription-everything economy. You are not innovators; you are parasites. To Every Designer, Developer, and Creative Person Reading This: RUN. DO NOT WALK AWAY. Do not give them your email. Do not give them a single minute of your time. Do not, under any circumstances, give them your credit card number. You are not buying icons; you are signing a Faustian bargain that will haunt you. The stress, the rage, the feeling of violation is not worth it. Use any alternative. Draw stick figures. ANYTHING is better than feeding this monstrous, user-hating machine. I will dedicate a portion of my career to warning people about you. You are, without hyperbole, one of the most dishonest and harmful companies I have ever had the misfortune of encountering.
Response from Icons8Jan 16, 2026
We’ve checked our records and couldn’t find any evidence that you’ve made a purchase or contacted our support at any point. We reviewed Intercom, email, and our community channels, and we haven't received any messages from you. We’re not sure what the claim about losing access to created materials refers to. Access to previously created content is not removed under our model. While we use a subscription model, it can be canceled at any time, including immediately after purchase, which allows for one-time use if needed. If you’re looking for help or a resolution, our support team is available via live chat on the website or at [email protected]. Please reach out and include the email address you used, so we can look into your case properly.
Werner G.
Sie haben mir einfach 10 Symbole geschenkt. Einfach ein toppppppp!!
Matt
Great library of icons and the integration with Adobe makes it super easy. Customer support is very helpful, too.