iCliniqiCliniq is a trusted health decisions platform that helps people to understand and solve their health issues by providing personalized medical insights, AI-powered health assistants, symptom checkers, and a vibrant online community. As a go-to platform for trusted health information, iCliniq excels at addressing complex health concerns while fostering informed decision-making for both patients and physicians. For over 12 years, iCliniq has been top-rated by Parade and Insider, trusted by over 100 million patients and 4,500+ physicians across 80+ specialties in 190+ countries.
iCliniq (icliniq.com) has 633 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingMedical Specialists · West Seneca, New York
Excellent
Medical Specialists · New York, New York
Excellent
Medical Specialists · New York, New York
Excellent
Medical Specialists · New York, New York
Excellent
Showing 33 reviews with 3 stars · Clear filters
customer
Although is did get a reply it was a longer wait than expected unfortunately. Initially the doctor hadn’t understood what I meant but answered partially what I had asked in a second question. Expensive for what it is
Response from iCliniqMar 8, 2022
We apologize for the inconvenience caused. We have forwarded the issue to the moderation team and they working on it. Will get back to you soon with the solution.
customer
No comments.
Response from iCliniqMar 4, 2022
Dear User, thanks for sharing your feedback. To help you with this, we would like to know your feedback in detail. Kindly write to us at [email protected]. We will help you at the earliest.
Pauline A.
For some reason I Cannot get my answer even though it has been answered.
Response from iCliniqMar 3, 2022
We apologize for the inconvenience. Your problem needs more detailed examination. Please report it to our support team at [email protected]. Don't hesitate to reach out to us. We are always looking to help our users.
customer
Good but only one trial is free
Response from iCliniqJan 13, 2022
Thank you for your feedback. We provide the first query free for all our new registered users and the following are paid because we will have to compensate the doctors for their time as well. We will make sure you provide a cost-effective solution. We have multiple products with different pricing plans. Please check the site or contact the support team to find which plan is the right fit for you.
Arrietty
Easy to use and I received a response almost immediately. The initial consultation was free. However I was unable to reply to the physician without making a payment which was disappointing, as I just wanted to say thank you. I was encouraged to ‘show my appreciation’ by making a payment. That is okay - Except that I was given an option to reply but there was no ‘send’ button. Best to remove the option and make it clear that you can’t respond to the clinician without paying.
Response from iCliniqDec 15, 2021
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We provide the first query for free on the site to all our new registered users, and the following are paid because we have to compensate the doctors for the service provided. There is an option below the Doctor's answer for ratings and commands. You can provide your wishes and feedback to the Doctor in the corresponding column.
customer
the doctors advice was on point but I could only get one free advice and when I needed another one i had to pay a fee 🙁 so that's why 3 stars
Response from iCliniqOct 10, 2021
We understand your concern. As Doctors spend their valuable time to answer the patients query, we need to compensate the Doctors at least for their time. Kindly choose #iCliniq50 or 100 hours chat option to get unlimited free follow-ups.
customer
Your services are not detailed, and it appears like the doctor, selects the issues he wants to attend to and neglects the other issues mentioned. So unprofessional
Response from iCliniqOct 5, 2021
We apologize for the inconvenience. Your problem needs more detailed examination. Please report it to our support team at [email protected]. Don't hesitate to reach out to us. We are always looking to help our users.
customer
The only thing is u can ask only one question and if u have some more doubt again u have to pay ...I got the answer quickly but couldn't ask more questions... atleast it should be for some specific amount of time ... payment is not an issue u pay a particular amount and that too u get to ask one question that's wierd
Response from iCliniqSep 20, 2021
Hi, Sorry for the way you feel. The Doctor will provide a free follow-up for the paid query if there is a need. As per your request, we spoke to the Doctor and enabled you one free follow-up. Kindly clarify all your doubts by posting a free follow-up query and get a second opinion from the Doctor.