iCliniqReviews of icliniq.com

4.1633 reviews
Medical Specialists
41 Madison Avenue - 31st Floor, New York City, New York

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iCliniq

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About iCliniq

iCliniq is a trusted health decisions platform that helps people to understand and solve their health issues by providing personalized medical insights, AI-powered health assistants, symptom checkers, and a vibrant online community. As a go-to platform for trusted health information, iCliniq excels at addressing complex health concerns while fostering informed decision-making for both patients and physicians. For over 12 years, iCliniq has been top-rated by Parade and Insider, trusted by over 100 million patients and 4,500+ physicians across 80+ specialties in 190+ countries.

iCliniq (icliniq.com) has 633 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: icliniq.com
Website: icliniq.com
Category: Medical Specialists
Location: New York City, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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iCliniq reviews

Showing 30 reviews with 2 stars · Clear filters

Adelina K.
Mar 16, 2022
Does not recommend
I've bought a yearly subscription of their platform and I am not satisfied with the service. You can only have one chat open with a doctor and now I have a chat open with a doctor, but he does not reply for two days now. You can't close the chat so you are basically blocked from using the subscription. The software is majorly broken. The mobile app is shutting down and you need to be a genius to get the UX of the web version.
Response from iCliniqMar 17, 2022
Dear User, we are extremely sorry for the inconvenience. To help you with this, could you please share your contact details with us on [email protected] so that we can get in touch with you and resolve the issue.
customer
Nov 15, 2021
The doctor did not answer a question I…
The doctor did not answer a question I had, plus the doctor said they wanted to know about more symptoms I was having. I repeated the unanswered question and provided her with the information she asked for. I never received a response to either. When I let the service know this, they informed me they reached out to the doctor so they would reply. I have yet to get a response.
Response from iCliniqNov 17, 2021
Hi, thanks for sharing your feedback. To help you with this, could you please share your contact details with us on [email protected] so that we can get in touch with you and resolve the issue.
Ben A.
Oct 11, 2021
I asked a question and still waiting…
I asked a question and still waiting for an answer....
Response from iCliniqOct 11, 2021
Dear User, we are extremely sorry for the inconvenience. To help you with this, could you please share your contact details with us on [email protected] so that we can get in touch with you and resolve the issue. Don't hesitate to reach out to us. We are always looking to help our users.
customer M.
Oct 7, 2021
Enable chat not single message per payment
Need to keep the conversation open with the Dr for few chats. Not to charge for each reply. Dr 's are good but single message per payment is not good.
Response from iCliniqOct 8, 2021
Dear User, Sorry for the way you feel. For every paid query the patient will get one free follow-up. Based on the need the Doctor will provide one free follow-up. To get unlimited free follow-ups, kindly choose iCliniq50 or 100 hours chat plan.
Divyang D.
Sep 10, 2021
It was not so good experience
It was not so good experience. I can find the given solution online. No need to pay up for such below average advise.
Response from iCliniqSep 11, 2021
We apologize for the inconvenience. Your problem needs more detailed examination. Please report it to our support team at [email protected]. Don't hesitate to reach out to us. We are always looking to help our users.
customer
Aug 18, 2021
I just wish I could have replied…
I just wish I could have replied without paying
Response from iCliniqAug 18, 2021
We apologize for the inconvenience. Can you be more specific please1 so that we can identify the issue? Don't hesitate to reach out to us at [email protected].
Mfk
Aug 5, 2021
Doctor did a decent job
Doctor did a decent job, was expecting more, though, for the price.
Response from iCliniqAug 5, 2021
We apologize for the inconvenience. Can you be more specific please so that we can identify the issue? Please do not hesitate to contact our support team at [email protected], as we are always happy to assist you with anything you need.
customer
Jul 13, 2021
Unclear usage terms and unfriendly ux…
Unclear usage terms and unfriendly ux makes the website seem untrustworthy. Will unfortunately not be returning.
Response from iCliniqJul 15, 2021
Hi, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Definitely we will take your point in consideration and we’ll do better in the future.

iCliniqReviews of icliniq.com

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It was not so good experience

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About iCliniq

About these reviews

More in Medical Specialists, New York

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iCliniq reviews

Does not recommend

The doctor did not answer a question I…

I asked a question and still waiting…

Enable chat not single message per payment

It was not so good experience

I just wish I could have replied…

Doctor did a decent job

Unclear usage terms and unfriendly ux…