Jada H.
Ordered beginning of May and still…
Ordered beginning of May and still haven’t received the order yet

For optimal viewing, keep image width under 312px and file size under 5MB. Welcome to IceyQueen! IceyQueen is a jewelry brand specializing in gemstone collections and personalized namepiece designs. We combine meticulous craftsmanship with heartfelt artistry, embedding precious gems and personal sentiments into every creation. We are dedicated to delivering exceptional jewelry and a warm, premium shopping experience to lovers of fine jewelry worldwide. Shop at IceyQueen
Iceyqueen (iceyqueen.com) has 287 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 106 reviews with 1 star · Clear filters
Jada H.
Ordered beginning of May and still haven’t received the order yet
Violet B.
My husband bought me the blue set that arrived after Mother’s Day and the color has changed and tarnished. I take great care of my jewelry pieces and do not wear lotion nor perfume due to my eczema and severe skin condition. My husband paid over $150 for the set and they are not willing to refund us Their disclaimers said that the item is water resistant astonish free which is incorrect and false Advertising. DO NOT BUY
Dontevius H.
Slow shipping
Sonya Y.
I placed my order on April 27th—and I still haven’t received anything. Turns out, they didn’t have enough inventory to fulfill all the orders, but they never notified me. No email, no update, no transparency. I had to follow up on my own just to find out what was happening. The lack of communication and accountability is honestly unacceptable. For a jewelry company, the experience felt messy, disorganized, and downright ghetto. I still don’t have my order, and at this point, I wouldn’t recommend them to anyone.
Erica D G.
Iceyqueen got my order all wrong. I asked for silver jewelry and it came in gold, the bracelet it to big for my arm. I'm just disappointed
Response from IceyqueenJun 7, 2025
Dear Customer, We sincerely apologize that your experience didn't meet expectations. Please note we process orders exactly as they're submitted. For any changes to color/size before shipment, our customer service team is always available to assist.We'd love to make this right for you.
heather R.
Bracelet broken after wearing 1 week
Keke W.
I’ve placed an order back in march and still haven’t received my order yet .. it still says processing .. very dissatisfied with this company ..
Monica J.
Poor quality just got my set wire it once and both pieces are missing a stone.....what a waste of money!