IceyqueenReviews of iceyqueen.com

Response from IceyqueenApr 7, 2025

Dear TR, Sorry to bring you a bad experience, please don't worry about the problem you encountered, we will deal with it for you, we hope to redo it for you or repair it for you, please check your email, our customer service team will communicate with you for details, please check your email. As for products, we are committed to providing our customers with beautiful quality products, so we are upgrading the process to improve product quality, and will undergo strict testing before the product is sent out, so please rest assured that we hope to give you a satisfactory experience, whether it is product quality or after-sales treatment. Please check your email and communicate with our customer service.

Response from IceyqueenJan 13, 2025

Hello Mrs. Gordon, I'm really sorry for the unpleasant experience you've had. The ring sizes used by Iceyqueen are standard US sizes. If you're not sure about your size, you can also provide us with the circumference of your finger, and we can make a recommendation for you. We look forward to serving you again.

Response from IceyqueenJan 13, 2025

Dear Mrs.Hooks, I'm really sorry for the inconvenience caused. As our customized products at ICEYQUEEN are all handmade and we have very high standards for our products before they leave for customers, there has been some delay in logistics. Thank you so much for your patience. We look forward to serving you again in the future. Best Regards