Wade
I ordered a size 8 and this ring seem…
I ordered a size 8 and this ring seems to be a 5. It is extremely small. I am returning the ring for a refund. I have sent email requesting a refund and a return label. I haven’t received anything for a return label. I will update when I here back from the company Update: Ring was sent back on 03/24/3025 to a China address which will take even longer for them to receive or for them to send it back. I will update again once I receive it back Update: Ring was received on April 15. I sent an email letting them know that I was tracking my return and it showed return. Then I received an email saying it was received and what ring size do I need and I sent that. They told me they already had that size in stock but I haven’t received a tracking number and they have stop responding to me.
Response from IceyqueenMar 22, 2025
Dear Ms. Wade, We are sorry to hear that this has happened to you, but after checking, we have found that the ring you ordered is a size 5 and not a size 8. We understand your need for the correct ring size, and we are also worried about the inconvenience caused to you. Therefore, our customer service team has contacted you and is looking forward to further communication and discussion with you. Thank you for checking your email. Best wishes