Rachael H.
Wrong shirt received and no response from customer service
I ordered a shirt for my niece for Christmas. I ordered it towards the beginning of December so as to have it before the holiday madness. It took over a week to receive the shirt, and when received, it was the wrong shirt! The only to way contact Icestork is to submit a message to them on their website, which I promptly did that day. I asked them to overnight the correct shirt. It has been almost a week, and I have yet to receive a response. Now I have to purchase a gift card for my niece so that she has something to open when everyone else does (name drawing for our BIG family gathering), and I don't know if I will get any resolution.



